Now Hiring - Oppenheimer Companies, Inc. - Golbon - Member Services Representative in Boise, ID

Oppenheimer Companies, Inc. requires all applicants to be fully vaccinated or able to show proof of medical or religious exemption.

COMPANY OVERVIEW

Oppenheimer Companies Inc (OCI) is a team-oriented, broad-based corporation with divisions and affiliates spanning a wide array of disciplines; each focused on helping customers meet their goals. We develop long-standing partnerships by providing the greatest value to our customers with the best quality products and services which maximizes their profitability. This also creates internal opportunities for personal growth, responsibility, and reward to our team members. Entrepreneurial spirit drives us as we build companies ranging from food service, branded and private label food products, to commercial real estate development, property management and logistics.

DIVISION OVERVIEW

With over 200 members nationwide, Golbon is a leading foodservice buying group nationally, leveraging our members’ strength and unity to develop programs that enhance a distributor’s competitiveness and bottom line. Our goal is to find innovative and effective solutions to assist people and organizations address their challenges and opportunities. We are experienced in the food service industry and our obsession with helping members grow and prosper has yielded millions of dollars in savings and financial returns to our 200-plus distributor members each year.

POSITION PURPOSE

As Oppenheimer Companies, Inc., has built an over-the-top customer service culture within our business, this role will continue that ethos by providing exceptional support to advance the double-digit growth and profitability of the region working in conjunction with and in support of the V.P. of Member Development. The Member Services Representative will provide guidance to distributors for participation in key Golbon programs that will be mutually beneficial to the distributor and to Golbon. The Member Services Representative plays a key role in member satisfaction and retention. This contributor, as with all associates, contributes to creating an environment that promotes the Company’s guiding behaviors.

KEY RESPONSIBILITIES

Growth of Distributor Members and Programs

• Grow the food service business through Golbon approved suppliers.
• Monitor monthly sales activity and analyze large variances.
• Develop supplier conversion strategies and provide analysis for presentation purposes.
• Research and develop target lists of prospective distributor members and maintain database for accuracy.
• Coordinate communication and follow-up with prospective members in accordance with the Vice President of Member Development.

Distributor Awareness and Maximization of Participation in Golbon Programs, Events, and Promotion

• Communicate special offerings, reports and any other Golbon opportunities deemed important to the distributor for their maximum satisfaction and financial return.
• Develop targeted action plans and identify enhanced allowance opportunities.
• Support member attendance and participate in all programs, events, and promotions.
• Participate and present in regional focus/share group meetings, distributor training, regional food shows, or any other activities as needed.
• Execute the new supplier onboarding process.
• Assist and support maximum member participation in opportunity buys, Golbon brands, and committed volume purchasing programs.
• Assist Vice President of Member Development in facilitating meetings that bring members together for purchasing and/or sharing of best practices and any other synergies.

Develop Distributor Marketing and Incentive Trip Plans

• Assist member distributors in building marketing plans to help promote their products to their customers and generate incremental revenue for their company.
• Assist member distributors in creating incentive programs to maximize their involvement and point accumulations in Golbon’s travel incentive programs.

QUALIFICATIONS

• College degree in business or related field preferred.
• Must have proven experience in sales, customer service and/or account management.
• Sales experience in the food wholesale/distribution industry is preferred.
• Analytical, results-oriented, self-starter, passion for learning, problem solver, proactive, self-motivated and self-starter are just a few of the preferred competencies.
• Exceptional verbal and written communication, organizational and project management skills are required.
• Required computer skills: Microsoft Office (Word, Excel, PowerPoint)
• Occasional domestic travel required to attend Golbon conferences, distributor visits and various industry events – no more than 33%

PHYSICAL DEMANDS

• Must be able to sit for long periods of time.
• Must be able to lift up to and including 40 pounds.

COMPANY CULTURE

Our associates work collectively toward our vision. We share a set of truths referred to as P.A.C.E!

• PEOPLE first. Everything else follows. We work hard to develop respectful, collaborative relationships and meet shared goals.
• ACTION. We are passionate entrepreneurs and execute with a sense of urgency and strong will to win. We fuel creativity and innovation.
• CURIOSITY. We have a deep desire to learn and grow.
• ETHICS. We do the right thing in our business and community, even when no one is looking.
• ! We have fun and make our mark! We get excited about what we do, we enjoy the process and recognize that enthusiasm and engagement are contagious.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job title. They are not intended to be an exhaustive list of all responsibilities and skills required.

Oppenheimer Companies Inc provides employment, training, compensation, promotion and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, gender expression, national origin, sex, age, disability, veteran status, medical condition, marital status or any other legally protected status.

Oppenheimer Companies, Inc. is an equal employment opportunity employer.