Now Hiring - A Plus Staffing Solutions - Account Manager in Palmetto, FL

Full description of the position

Job description
SUMMARY:
We are looking for an Account Manager to own multiple customers’ books of business, ensure customer satisfaction, and provide sales support. The ideal candidate is customer-obsessed, organized, and has the ability to be both detail-oriented and work with a sense of urgency. Someone who is proactive shows initiative, and is excited to be empowered and included in business goals/plans will have ample opportunity for growth within the organization. (No cold calling involved).
MINIMUM QUALIFICATIONS:

• Previous customer service and/or administrative experience is required (1+ years strongly preferred)– retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well
• Computer proficiency is required
• Demonstrated ability to provide a high level of customer service and handle multiple priorities at once is essential

ADDITIONAL PROFICIENCIES

• Must have stellar multitasking and prioritizing ability, as well as a strong sense of urgency
• Must have stellar communication skills, both written and verbal
• Must be organized, possess strong problem-solving skills
• Must show initiative, self-motivation, perseverance

PREFERRED QUALIFICATIONS:

• Bachelor's degree in a related field OR 2 years of industry experience

WORKING CONDITIONS:
Conditions vary and will include warehouse, office, and external environments. Activities will include lifting, sorting, standing, and possible extreme heat/cold conditions. Office work may include sitting for extended periods. May include some travel – both by car and by air.

BENEFITS:
Benefits available for this position are:

• Insurance - Medical, Dental, Vision Care for full-time positions
• Disability Insurance
• Life Insurance
• 401(k)
• Paid Sick Leave
• Paid Holidays
• Paid Vacation
• UNLIMITED OVERTIME

ESSENTIAL JOB FUNCTIONS:

• Proactive customer account management: Account/Project Manager will be assigned specific customer accounts and will be accountable for those customers having a consistently positive experience with Company every day.
• Write up customer orders, engage in pricing and availability discussions.
• Create processes and strategies to help customers stay organized and informed, and to make it easy for the customers to provide forecasting for their upcoming needs.
• Engage in ongoing learning and training in solar equipment to give customers advice on products and product alternatives.
• Provide insight into purchasing decisions for the Company team based on conversations with customers and a well-established customer relationship.
• Provide customer service to walk-in retail customers; handling cash/credit sales transactions.
• Telephone sales support – answer customer questions, take orders, give directions, route calls, take messages.
• Prepare/pick sales orders in support of the warehouse team.
• Give input on marketing, events, and broader customer communications; update lobby displays and stock literature in showroom.
• Other duties as assigned

Job Type: Full-time
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Paid training
• Vision insurance

Schedule:
Monday to Friday
Supplemental pay types:

• Yearly bonus

Great for those seeking long-term job stability, and career growth!
Ability to commute/relocate:

• Palmetto, FL 34221: Reliably commute or planning to relocate before starting work (Required)

Salary: $45,000.00 - $65,000.00 / year

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year