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Now Hiring - Medical Sales in Crooksville, OH

Medical Sales in Crooksville, OH

Shrivers Pharmacy
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Professional Services
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell
To Whom
Location: Crooksville, OH
4.6

Job Title: HME Customer Service Specialist (Full-Time)

Location: Crooksville

Department: DME

******$500 Retention Bonus Provided ******

Immediate Supervisor Title: Store Manager and DME Director

General Summary: A non-exempt customer service representative responsible for meeting customers DME needs. Determines patient benefit and explains insurance eligibility and reimbursement criteria. Provides instructions to educate patients and/or families on the proper use of products. Receives and responds to customer complaints regarding delivery problems and/or product malfunctions.

Job Responsibilities:

  • Develop and maintain working knowledge of current HME products and services offered and (ii) all applicable governmental regulations.
  • Assists customers in meeting their specific DME needs (e.g. wheelchairs, scooters, walkers, seat lift mechanisms, traction equipment, beds, prosthetics/orthotics, home oxygen equipment, sleep therapy supplies, diabetic/wound care/lymphoma supplies, etc.) as determined by the healthcare provider.
  • Obtains and updates applicable data in appropriate information system(s); explains insurance eligibility and reimbursement criteria to patients and/or family members; determines patient benefits and eligibility criteria for products dispensed to ensure patient fully understands whether insurance coverage is available.
  • Provides routine instructions to educate patients and/or families on the proper use of products in order to facilitate safe and effective equipment use and desired care, treatment and service outcomes; may follow up to ensure equipment is working properly.
  • Prepares and maintains proper documentation for all activities in accordance with established procedures; records transactions; obtains necessary signatures from patients and providers in accordance with billing and compliance guidelines.
  • Participates in inventory control and ordering activities; assists in receiving and stocking inventory; sets up product displays and places products on shelves.
  • Receives and responds to customer complaints regarding delivery problems and/or product malfunctions; makes arrangements for product replacement or repair.
  • Introduces customers to additional products that enhance patient care and comfort.
  • Collects payment from customers for products that are not eligible for reimbursement.
  • Stocks and fronts pharmacy shelves, maintains pharmacy displays and assists pharmacy customers when not engaged in HME activities.

Education: High school diploma or equivalent

Experience: One year experience preferred.

Equipment Operated: Delivery vehicle, basic computer and phone skills.

Work Environment: Fast-paced retail pharmacy environment.

Required License/Certification: Valid Driver’s License

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Work Location: One location

Shrivers Pharmacy
Company Size
Unknown
Founded
They Sell
To Whom
Revenue
Unknown / Non-Applicable


Shrivers Pharmacy is currently hiring for 1 sales position
Shrivers Pharmacy has openings in: OH
The average salary at Shrivers Pharmacy is:

1 Yes (amount not posted)

Shrivers Pharmacy
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Shrivers Pharmacy

Shrivers Pharmacy is currently hiring for 1 sales position
Shrivers Pharmacy has openings in: OH
The average salary at Shrivers Pharmacy is:

1 Yes (amount not posted)