Now Hiring - Seneca Park Zoo Society - Sales & Events Manager in Rochester, NY

Department: Development

Working Hours: Full time. Monday - Friday and occasional evening and weekend hours November - April. Frequent night and weekend hours May - September to manage private catered events and special event fundraisers.

Direct Supervisor's Name and Title: Tyler Cassidy-Heacock, Director of Resource Development

FLSA Status: Exempt

JOB SUMMARY

The Sales & Events Manager will provide overall leadership and management for successful signature and private catered events on behalf of the Seneca Park Zoo Society. This includes setting the overall strategic direction for private events and select signature events while also managing the logistical details, such as budgets and vendor relations, as well as ensuring compliance with all applicable laws and licenses. The Sales & Events Manager will seek out and support private clients (individuals and institutions) for catered events at the Zoo, manage ZooBrew, and work to broaden engagement by coordinating additional events on behalf of the Zoo Society, including new initiatives such as Sunset Safaris, a travel program, and themed after-hours events (e.g. Sip and Paint, Trivia Night).

DUTIES

• Works with the Development Team and the President/CEO in developing the strategy and overseeing the execution of Seneca Park Zoo Society's signature events. . On-site for all Zoo Society and catered functions.
• Assists with the development of concepts, themes and formats for other major events for the organization that engage supporters, increase brand awareness and grow revenue.
• Creates, recommends, and implements new events and experiences and support systems to grow revenue for the Zoo Society.
• With Development Team, seeks and secures sponsorship and underwriting to meet revenue goals for signature events.Achieve earned income goals for fundraising and private catered events by managing relationships with donors/clients and vendors and seek to engage donors/clients in additional forms of support, i.e. event sponsorship, volunteerism, personal giving, etc
• Work with the Volunteer Manager to assure volunteer support for ZooBrew and other fundraising events.
• Establishes and manages event timelines to ensure on-time task completion.
• Provides expertise to staff in the planning and execution of non-signature events.
• Negotiates with venues, consultants and vendors to secure rates that enhance budgets.
• Manages consultants and vendors prior to and during the event to ensure flawless efficiency.
• Develops budgets and oversees financial reporting to internal departments and external agencies.
• Develops content for event correspondence, collateral materials, social media and web.
• Oversees the post-event coordination including but not limited to debrief meetings, create and send event surveys, recognition to key constituents, financial reporting and data transfer.
• Supports cross-functional internal teams with the stewardship of host committees to secure members, sponsorships, and in-kind gifts.
• Informs, coordinates, and updates staff members and other involved parties throughout the event cycle.
• Assists the Development Team with the creation of sponsor packages.
• Manages internal and external event volunteers before and on the day of the event.
• Performs additional duties and responsibilities as needed.

SUPERVISION

This position is supported by the Development and Events Coordinator but does not have supervisory responsibilities.

TECHNOLOGY/ EQUIPMENT/ TOOLS

Desktop/laptop computer

MS Office Software (Word, Excel, PowerPoint)

Salesforce, Shopify, Caterease, SurveyMonkey, and Greater Giving software

PHYSICAL ACTIVITY

This position requires sitting, walking, standing, speaking, hearing, interacting with general public, visitors and staff. Will spend extended periods of time standing. Some lifting and carrying less than 40 pounds.

WORK ENVIRONMENT

Work is performed primarily in an office environment with moderate to light noise. Walking to various locations throughout the Seneca Park Zoo will require exposure to outdoor elements. Due to Zoo's hours of operation, night and weekend availability for special events is required.

QUALIFICATIONS

EDUCATION REQUIREMENTS

Bachelor's degree or equivalent years of experience

EXPERIENCE REQUIREMENTS

• Must possess three or more years of events experience.
• Ability to represent the Seneca Park Zoo Society in a variety of venues to diverse constituencies.
• Proven experience building consensus across internal and external constituents.
• Proven success in establishing clear direction, operating against objectives and meeting deadlines.
• Exhibit strong management skills and have experience in both leading teams and in working collaboratively as part of a team.
• Exhibit energetic and enthusiastic leadership qualities and be comfortable with both the creative elements and technical components of the role.
• Demonstrate a high level of resilience and have proven experience in managing strong personalities with patience and a sense of humor.
• Must be proficient in Microsoft office products; Salesforce, Caterease, Shopify, and SurveyMonkey experience a plus.
• Maintain a valid New York State Driver's License.

SKILLS, COMPETENCIES AND REQUIREMENTS

Excellent interpersonal, verbal and written communications skills. Highly organized strategic thinker. Strong organizational skills. Strong collaboration skills and ability to work well with others.

Seneca Park Zoo Society is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.