Now Hiring - Gold River Flooring Companies - Sales Associate/Customer Service in Rancho Cordova, CA

Full description of the position

Description:

Our flooring sales associates/customer service team members guide the customer journey from inquiry to installation. We're looking for customer enthusiasts who can help home and business owners navigate a major remodeling investment. While you will certainly be expected to soak up product knowledge, your most important trait is the ability to bond with prospective customers. You're the kind of person that customers naturally like and trust.

As such, you should be equally comfortable greeting customers in the showroom and promoting our store through your professional and personal networks. While you place a premium on the customer experience, you also don't hesitate to close when the time is right. You have the conviction to do what's right for your customers by helping them acquire the flooring of their dreams! Since most of our products are installed, you should also care deeply about the beauty and quality of a job done right.

Duties/Expectations:

• Provide outstanding customer service
• Help customers with decorating, design, and selection of flooring
• Sell flooring and floor care products
• Manage sales from start to finish
• Undergo extensive product and sales training to become a certified flooring and design expert

• Keep up-to-date on the wide selection of floors we offer along with the benefits and warranties provided by each
• Maintain a clean and tidy showroom

Requirements:

The ideal candidate must be:

• Able to provide outstanding customer service.
• Able to provide exceptional follow-up
• Willing to undergo our extensive product and sales training in order to become certified flooring and design expert.

• A self-starter
• Well-organized
• Great oral and written communication skills
• Willing to create new business

Some additional qualifications include:

• A passion for, or experience with, decorating or design
• Some college is preferred, but not necessary
• Open and flexible work availability, including weekends

• Strong knowledge of the Microsoft Office programs and a willingness to learn our operating systems
• Retail sales experience preferred

Benefits
Total compensation package:

• Hourly compensation plus commission and bonus
• Company shares
• Medical, dental, vision & life insurance
• 401(k) plan
• Paid vacation

About Us

Gold River Flooring Companies is a full-service flooring retailer and contractor serving the Greater Sacramento area for over 30 years. As an employee-owned and operated, we take pride in our superior customer service and professional staff. Because we belong to the largest floor covering cooperative in the world, Carpet One Floor & Home, our company offers the very best flooring products with only the most qualified installers. Come join our team and thrive with us.

Job Type: Full-time

Pay: $4,000.00 - $10,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Rancho Cordova, CA 95670: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience in the flooring industry?

Work Location: One location