Now Hiring - Texas Speed and Performance - Inside Sales Representative in Georgetown, TX

Full description of the position

Texas Speed & Performance, a worldwide leader in the GM automotive parts and accessories industry, is looking for a motivated candidate for an Inside Sales Representative. The success of Texas Speed & Performance is driven by an energetic culture of automotive passion, results and an unrelenting determination to succeed. We offer a unique blend of family-owned values with a professional business savvy in a modern and upbeat environment combined with a rare opportunity to work in an industry where passion and devotion for automobiles can be part of your everyday career.

The Inside Sales Representative will be responsible for driving rapid sales and margin growth for Texas Speed & Performance through answering calls, emails, and social media channels, while serving our customers with best-in-class service and support. This rapid growth will be achieved by closing new sales leads over the phone, live chat, email, social media/forums, retaining existing customers through service, driving average order value and GM% initiatives, while providing customers with best-in-class service.

Key Responsibilities:

Contact Center – In this role you will be responsible for handling all forms of communications with our customers who are seeking assistance to place an order, update an order, or seeking advice and/or recommendations. You will be responsible for providing customers with a solution that closely meets their needs and expectations.

New Sales – In this role you will be responsible for driving sales/margin growth through actively closing every contact by actively asking for the sale.

Order Maintenance – In this role you will be responsible for keeping all customers informed regarding updates with active orders. You will be responsible for updating order ETA’s by providing clear communication while offering solutions that would enable a more pleasant outcome for our customers.

Team Player – In this role you must be a team player by supporting your immediate co-workers, as well as cross-functional teams. There will be times where the sales team is asked for assistance and cooperation in completing tasks, which you must be willing to participate in with a positive and up-beat attitude.

Customer Focused – In this role you are required to keep the customer’s needs front and center, providing an overall positive relationship. All decisions and communications should be made with our Values in mind.

What We Are Looking for:

Candidates with experience in retail sales is a plus and working knowledge of General Motors LS and Gen 5 LT engine platforms is a must. The correct knowledge base is key to making product recommendations, diagnosing potential issues for the customer, etc. We also need a candidate that is customer centric, has strong skills in communication, and is creative in problem solving. This individual must fulfill and promote our core values of communication-transparency-trust-collaboration-respect, and be able to take/receive constructive feedback.

Please take time to answer the following Questions:

1. What's an example of an external engine bolt on?

2. What's an example of a power adder?

3. What 2 V8 engines come in a 2010 Camaro SS?

4. What is DOD/AFM?

5. A customer with a 2000 Camaro is looking to purchase a cam kit. What basic parts would you need to provide him/her?

6. A Customer has a 5.3L in a Silverado. He already has a 2600 stall. Which cam would pair together better with that setup?

A. 224/224/ .600/.600 112LSA

B. 239/242 .600/.600 111LSA

7. How would you decide what install you should recommend to a customer?

8. Tell me about any vehicle modifications you have done yourself:

Job Type: Full-time

Pay: $52,676.00 - $59,829.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Georgetown, TX 78628: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location