Now Hiring - SUNNY EXPRESS LLC - Professional Services Account Manager in Richmond, VA

Full description of the position

Do your friends describe you as a “people person?” Do you have customer relations experience? Are you looking for a role that will give you an opportunity to learn account management, sales, and operations, and jump start your career with an eye to the next opportunity? Then you are ready to grow your best self here as Account Manager.

You’ll build relationships with customers and collaborate with internal teams to solve challenging customer problems. You’ll work with the best logistics talent in Chicago to manage shipments while growing your skills in operations, sales, and account management. As for the future, this role has multiple career paths, and we love to promote from within.

Duties/ Responsibilities:

• Build and develop relationships with customers to ensure continued partnership.
• Work with the sales team to provide and negotiate competitive pricing and rates
• Communicate shipment updates proactively and accurately ensuring a customer centric approach.
• Analyze customer inquiries and provide quality and timely insights and updates to your customers.
• Proactively identify opportunities to improve operational efficiency.
• Respond to customers with a sense of urgency to provide an excellent customer experience
• Network internally with Account Management, Operations, and Capacity teams
• Assist with billing and accounting responsibilities as needed

Requirements:

• Minimum of 2-3 years of experience in freight brokerage
• Minimum of 1-2 years of experience in account management
• Value a diverse and inclusive work environment
• Have basic proficiency in Microsoft Office Suite of Programs
• Display attention to detail, accuracy, and problem solving
• Exhibit demonstrated negotiation, collaboration, and influencing skills
• Hold a Bachelor’s Degree from an accredited college or university

Compensation Range

The compensation range for this position is based on experience and location. We support you as your grow your career. Our career paths offer the potential for internal promotion - both horizontally and vertically.

Job Types: Full-time, Contract

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Experience:

• Freight Brokerage: 2 years (Preferred)
• Account management: 2 years (Preferred)

Work Location: One location