Now Hiring - Fast Tracking Solutions, Inc. - Information Technology Senior Application Engineer in Rochester, NY

Full description of the position

As a key member of our cross-functional team, you will be an important contributor to sales activities by demonstrating the cutting-edge capabilities of our products while also providing valuable input to our R&D, Product Management, and Customer Support teams. We offer a fast-paced work environment with opportunity for growth. We place a high value on self-motivation and getting things done.

This cutting-edge organization has the resources and modern product line of a large corporation but has a small company feel with an incredible culture and a clear vision for the future. We are seeking an intuitive individual to take on the role of a Sr. Application Engineer and be a subject matter expert on high-level defense technology while supporting and troubleshooting technology and managing product requirements.

What Success Looks Like:

· Support our business goals by accelerating new sales and by supporting customer relationships through interactions with Customers, Sales Managers and Channel Partners

· Provide technical pre-sales RFQ/RFP support, product demonstrations, internal and external product training, 2nd tier customer technical support, product requirements development and reviews, trade show support, and conference/webinar presentations

· Support the Product Manager and engineering department by acting as the voice-of-the-customer in product design decisions regarding customer and application requirements, usability, and customer service

· Consistent Collaboration with the US ADG Sales team to identify/close new opportunities

· Understanding of technology trends, relative business impacts and opportunities

· Comprehension of assigned market dynamics, including competitive landscape, to:

o provide product input ideas to Product Management, Marketing and Engineering

o identify ripe target markets/applications

· Develop and enhance customer relationships

· Ensure timely and accurate response to customer inquiries

Knowledge, Skills & Abilities:

· Technical knowledge in one or more of the following areas:

o GPS, GNSS

o Time and Frequency Servers/Systems (Orolia, Spectracom, Brandywine, Microchip, etc.)

o PTP/NTP

o Rest API

o Accurate timing solutions (setup, install, debug, design, SW/HW, etc.)

o Synchronization of remote devices to the ~nanosecond level (White Rabbit, Etc.)

o Performance and/or vulnerability testing of PNT systems

o Controlled Radiation Pattern Antennas (CRPA)

o Phase Coherent Radio Frequency (RF) Systems

o Signals of Opportunity (SoOP)

o Navigation Kalman Filters

o GPS, GNSS Simulators (Talen-X, Orolia, Spirent, Lab Sat, CAST, IFEN, etc.)

· Interpersonal skills to develop relationships with customers and partners

· Team player with excellent communication and presentation skills

· Self-starter, confident, committed, and enthusiastic

· Ability to take initiative, multi-task and prioritize

· Ability to proficiently use MS Office (Outlook, Word, Excel, and PowerPoint)

· Experience with Python or other computer program languages

· Ability to connect with team members who are in different locations

Requirements:

· 5+ years of experience

· BS Degree in a Technical or Engineering discipline

· Previous work experience in Sales, Pre-Sales, R&D or customer support of technical products

· Experience with Position, Navigation, Timing and/or Simulation products

· Prior experience working with Aerospace, Defense, and Government customers

· A DOD Security clearance or eligibility for clearance

· Position is based in US, occasional travel (up to 50%) to visit customers, channel partners, various company locations and attend trade shows

Benefits:

· Medical, Dental, Vision, Health Savings Account, Flexible Spending Account

· Paid Time Off

· 401k Retirement Program with Employer Match

· Gym Membership Reimbursement

· Tuition Reimbursement Program

· Employee Career Development

· Flexible working arrangements

· Excellent culture

Job Type: Full-time

Pay: $85,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Tuition reimbursement
• Vision insurance

Compensation package:

• Bonus pay

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Rochester, NY: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Engineering: 4 years (Required)
• Timing Protocol: 3 years (Required)
• Navigation Hardware: 2 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: One location