Now Hiring - Confidential - Professional Services Pre-Owned Sales Manager in Richmond, VA

Full description of the position

Our high-volume dealership is looking for a talented and experienced Per-Owend Vehicle Sale Manager to join our high-performing team. As the Pre-Owned Sales Manager, you will focus on overall sales team management and performance, customer experience and satisfaction, desking deals, and purchasing cars at auction. The successful candidate will have experience developing sales staff, excellent team-building abilities, and prioritizing responsibilities.

Responsibilities

• Effectively manage all areas of the used car department, including but not limited to retail, purchasing, pricing, display, merchandising, and promotion of used-vehicles
• Ensure adequate inventory mix and pricing to market
• Partner with Service Departments to manage the reconditioning of used vehicles and get vehicles front-line ready as quickly as possible
• Make sure cars are pictured and represented with the correct options online
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain inventory with a quick turn rate
• Effectively hiring, training, and effectively leading sales associates while ensuring all dealership policies are always followed.
• Managing, coaching, and mentoring sales associates
• Analyze the business to determine shortfalls and develop action plans to improve performance.
• Handle and resolve any customer issues or concerns promptly and professionally.
• Ensure high standards are held for the delivery of vehicles to customers
• Accurately desks deals submit deals to lenders for approval, makes credit decisions, and effectively closes deals
• Appraise trade-ins and used car inventory purchases

Requirements

• A minimum of three years of Pre-Owned Sales Management experience
• Confirmed leadership ability to mentor and train others
• Excellent communication and customer service skills
• Enthusiastic personality with a high-energy attitude
• Authorized to work in the USA
• Ability to pass anapre-employment background check, MVR, and drug test
• Must have a valid driver's license

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Experience:

• Sales: 2 years (Preferred)

Work Location: One location