Now Hiring - CaesarStone, Ltd. - Manufacturing Sales Account Manager (Upstate, NY) in Rochester, NY

As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.

Caesarstone proudly maintains a leading presence in more than 50 countries, with our global head office in Israel, along with four state-of-the-art manufacturing plants in the USA, Israel, and India. With our North American headquarters in Charlotte, NC, our teams reach across multiple regions across the USA and Canada.

At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team!

We are looking for our next Sales Professional; one with the desire to be part of a high performing team! Reporting to the Regional Sales Manager, in the role of Sales Account Manager - Fabricators you will have a keen interest in sales, a passion for success, drive to achieve your goals and strong customer service orientation! As a brand champion, you will further Caesarstone’s growth and market penetration for the Rochester/Syracuse (Upstate NY) responsible for the following areas of business:

• Business Development & Key Sales Account Management - Develop and sustain customer relationships, as the manufacturer representative, between the company and Fabricators and Stone Suppliers.
• Develop Strategy – work with peers and the management team to enhance and develop strategies to improve sales approaches in the markets, increase market share, and maintain a vast pipeline of new projects.

KEY RESPONSIBILITIES:

• Maintain existing customer relationships, develop new relationships, and network to grow market share accounts of all sizes, through regular visits and product knowledge presentation sessions
• Develop and execute comprehensive customer / sales plans to drive business growth
• Follow up on new leads and referrals resulting from field activity
• Drive project specifications from design through construction by working cross functionally with your peers
• Manage projects in the pipeline within the SalesForce CRM through quality checks and other follow-up
• Monitor and manage appropriate levels of merchandising materials and samples, for assigned customers, in support of the brand and product in your market
• Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any problems that may escalate
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to manager. Collaborate effectively with internal team members to accomplish the work required to close sales
• Maintain an open line of communication with Manager, providing regular input on all account activity, including status and call reports on a regular cadence.
• Regularly utilize and leverage CRM for customer tracking, project tracking, maintaining, analyzing, and managing customer requirements
• Communicate internally among team to maximize opportunities with customers
• Participate in events such as conventions, tradeshows, seminars, and other marketing functions
• In collaboration with sales operations and logistics, coordinate shipping schedules and delivery of merchandise and services
• Develop and maintain a high degree of product and industry knowledge (e.g., attend industry events, trade shows, membership associations)
• Other duties as assigned

In this role you will show leadership and initiative and will demonstrate an entrepreneurial flair along with creativity and self-motivation. You must be able to work independently and must have the capacity to multitask. As a high performer you will consistently be able to bring initiatives to full completion without close supervision. As a growing organization opportunity for growth and advancement remains available and we encourage internal promotion and mobility for personal growth.

QUALIFICATIONS & SKILL REQUIREMENTS:

• Demonstrated experience working with frontline customers (i.e. kitchen & bath showrooms, design centers, residential home builders)
• Previous sales experience within the Kitchen & Bath industry a plus.
• Proficient in MS-Office applications such as Excel and Power Point; experience with SalesForce CRM a plus
• Dependable and team oriented with the ability to work independently
• Visibility requires maintaining a professional appearance and projecting a positive company image to the public
• Strong communication and interpersonal skills; analytical mindset
• Creative and coachable with a solutions-based disposition
• Must possess a valid state driver license

WORKING CONDITIONS:

• This position will cover markets from Albany to Buffalo and requires travel roughly 6-8 overnight trips each month.
• Work requires significant local travel to current and potential clients. Willingness to work a flexible schedule and occasional overnight travel for customer visits
• Manual dexterity required to use desktop computer and peripherals
• Occasional lifting of items up to 50 lbs.
• Exposure to variable weather conditions is likely

KEY COMPETENCIES:

• Creativity
• Negotiation Skills
• Mastering Strategic Relationships
• Motivated by results-based recognition
• Problem Solving
• Planning & Organizing
• Building Trust
• Adaptability & Flexibility
• Sales Orientation
• Networking & team building
• Effective communication
• High level of self-motivation
• Strong work ethic
• Passionate dedication
• Resilience

WHAT WE PROVIDE:

• Competitive salary & team result-based bonuses
• Company car & gas card
• Comprehensive benefit package
• 401k with company matching
• Paid vacation & holidays

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Caesarstone US provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Caesarstone US complies with applicable EEO state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Employment with Caesarstone US may be contingent upon completion of background check, drug test, execution of an employment agreement, or any other contingencies the employer may require.

Caesarstone US expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Caesarstone US employees to perform their expected job duties is absolutely not tolerated.

We are committed to fostering an inclusive and accessible environment. Caesarstone is an equal opportunity employer committed to diversity and inclusion and welcomes and encourages applications from people with disabilities.



OUR COMPANY VALUES

People First: We treat each other with fairness and respect, consistently provide opportunities for growth, and health and safety are our first priority.

Accountability: Together, we take ownership of our actions, business and future.

Innovation: We are committed to fresh thinking and breakthrough ideas that create value.

Winning Spirit: We are enthusiastic and foster a ‘can-do’ attitude in striving to be No 1. We are committed to excellence and share and celebrate our achievements.