Now Hiring - Hammer and Nails Grooming Shop For Guys - Professional Services Sales Manager in Folsom, CA

Full description of the position

Membership-based business with Sales skills being required.

The ideal candidate will have strong management, sales, computer, written and verbal communication skills. A positive upbeat attitude is must. Interviewing, hiring, managing personnel, scheduling, sales, and intuitive thinking are all part of the necessary skills to be successful in this position. This person should have the ability to identify and solve problems, set expectations and goals, and delegate tasks. Must be sales driven, outgoing, cheerful, engaging, energetic, resourceful, and goal-oriented. Salon experience and/or licensed cosmo is a huge plus! This position is hourly with an opportunity for a monthly bonus based on performance.

Reports to: Owner

Job Overview: The Shop Manager will oversee all shop operations. They are also responsible for achieving member and sales growth by setting goals and implementing marketing and sales strategies.

Qualifications:

Ability to work a minimum of 32 hours per week on a flexible schedule, including nights, weekends, and holidays. Occasional overtime may be required.
Good time management and the ability to multi-task.
Strong leadership qualities; motivated and respectful, with a demonstrated ability to supervise and coach.
Well-developed interpersonal skills to communicate effectively with subordinates, peers, supervisors, and clients.
Ability to read, digest and analyze various reports.
Basic Computer knowledge.

Essential Functions:

Market and grow the business
Promote and sell services and products, including recommending additional services to enhance and improve the customer’s image and increase satisfaction
Develop and maintain local business relationships.
Maintain professional appearance and a positive attitude.
Provide exceptional customer service.
Understand the needs of customers; handle and resolve customer service issues to maintain customer loyalty
Display a sound understanding of all available services.
Establish and maintain a positive working relationship with peers, shop and Franchisor personnel.

Lead and develop a team
Recruit, interview, hire, and retain staff.
Motivate the team creating a positive work environment.
Set clear goals and objectives for the team, measure performance and provide guidance to the team through regular communications to meet those goals.
Document important conversations, incidents and goals.
Approve time off and schedule employees.
Discipline and terminate staff when appropriate with guidance from your Franchisee

Complete required administrative tasks
Ensure opening and closing procedures are adhered to
Ensure the cleanliness of the shop and that the shop complies with all applicable state and local sanitation rules.
Perform a variety of tasks related to shop operations, including but not limited to: answering telephones, stocking shelves, taking inventory counts, and other duties as assigned.
Ensure information in POS system is correct and up to date, including employee and new hire information.

Ensure all staff licenses are current, valid and posted.
Ensure all items required by state and federal law are posted in shop as directed by company.
Maintain and uphold safety standards by identifying and correcting conditions that affect shop safety.
Ensure shop is open for all posted hours covering any employee’s shifts, if necessary

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Work Location: One location