Now Hiring - Lennox International Inc. - Manufacturing Inside Sales Support in Ontario, CA

Full description of the position

WHAT YOU'LL BE DOING:

Under general supervision, manages accounts relationships.

Duties include, but are not limited to:

• Creates and manages daily customer quotations.
• Negotiates plan and spec jobs with respective house accounts.
• Responsible for some of the order entry, order maintenance, and management of order delivery process.
• Manages weekly bid schedule. Prioritizes projects and communicates bid date and time, co-coordinating quoting responsibilities and objectives with Commercial Territory Managers.
• Manages quote follow-up process including updating weekly open quote reports, updating CRM to reflect quote status and coordination with 3rd party vendors.
• Assists in credit and collection activities.
• Manages the order credit approval process to avoid delays and past due orders.
• Prepares and manages submittals and orders accurately, reducing manual overrides and allowances.
• Coordinates and manages quotes and orders within guidelines for residential districts.

WHAT WE ARE LOOKING FOR:

Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred. Requires at least 1 year related experience.

• Requires strong abilities with building relationships, listening, persuading, negotiating and managing time.
• Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Effective at written and verbal communication.
• Requires intermediate industry and product knowledge.
• Must be able to use Microsoft Office and Customer Relationship Management software.

Job Type: Full-time

Pay: $52,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Work Location: Hybrid remote in Ontario, CA 91764