Now Hiring - Facings of America - Sales Facilitator in Scottsdale, AZ

Full description of the position

Sales Facilitator

at Facings Of America, a Phoenix based fine tile & stone importer and distributor.

Phoenix, Arizona

About the company:

Facings of America, founded in 1967, is a tile and stone importer and distributor offering a curated assortment of fine tile, stone, and exterior facades and was named a 2021 Top Company to Work For in Arizona. Our Purpose: Creating a meaningful place together defines both our commitment to developing the employees who call Facings home, and our passion for partnering with our clients to ensure the success of each of their projects.

As a growing organization, we believe in providing our employees the opportunity to do what they love every day, which has allowed us to continue to build a dedicated team of industry experts who operate with a solution-minded approach.

About the Sales Facilitator Role:

We’re currently seeking the next Sales Facilitator to join our Facings family. As the Sales Facilitator, you’ll play a vital role in helping the Facings team to increase sales and solidify customer relationships. This is a great opportunity for a detail oriented individual who enjoys a supporting role. If you take pride in your ability to gather and analyze relevant data from multiple sources to provide accurate information under time pressures, you’ll likely excel at this position.

As the Sales Facilitator, you’ll get to:

Generate Product Quotes – You’ll spend approximately half of your time researching details and calculating accurate quotes based on project design parameters to determine product quantities, freight charges, and estimated timelines. You’ll support the Design Consultant team by referencing and updating details in the Facing’s Project Management software. You’ll enable Design Consultants to leverage customer relationships by delivering samples off-site as needed and sending product promotional emails to select customers as directed.

Follow-up With Customers and Organize Sales People – You’ll devote an average of 25% of your time between providing efficient quote responses and performing administrative tasks to optimize Project Management. You’ll help maintain quote consistency across subcontractors on a common project by noticing and inquiring about possibly overlooked details by one or more parties. You’ll stay abreast of long-term projects and update pricing as needed. You’ll follow up with bids and reach out to customers to finalize pending paperwork. You’ll assist with answering or transferring incoming calls.

Support Sales - You’ll continually seek out opportunities to help the Sales team increase their facetime with customers. You’ll contribute to maximizing sales and increasing revenue by looking for ways to streamline systems and eliminate administrative tasks for Design Consultants wherever possible.

Proactively Communicate -On average, 25% of your time will be spent anticipating and taking action on relevant information requests from both customers and Design Consultants. You’ll build trust with contractors, builders and homeowners by providing updated ETAs as external factors impact project timelines.

As a recap, in this role, you’ll get to:

• Calculate and provide accurate quotes to Design Consultants and their customers
• Support the Sales team by anticipating information requests and updating customers on project timelines/pricing changes throughout the life of long-term commercial projects.
• Continually strive to increase customer facetime with the Sales team by performing project administrative tasks where possible.

We’re looking for people who are:

• Excellent at managing time and priorities - you prioritize and complete tasks to deliver results within allotted time frames
• Project Management - you identify and oversee all resources, tasks, systems and people to obtain results
• Customer Focused - you anticipate, meet and/or exceed customer needs, wants and expectations
• Personally Accountable - you take responsibility for your actions and do what you say you will do
• Dedicated to excellence and high performance - you possess a strong desire to do your best, and continue to seek new ways to improve

These are the skills and background you’ll bring with you:

• High school degree or equivalent
• Basic math skills
• Microsoft Word and Excel proficiency
• Customer Service experience
• High attention to detail
• Possess and maintain a valid Arizona driver’s license
• Ability to read and understand blueprints is a plus

In exchange for your contribution to the team, you can expect to receive:

• Bonus incentive plans
• Personalized paid time off
• Paid holidays
• Paid volunteer time
• Professional development reimbursement
• Contributions to medical and dental coverage
• Access to our 401-K Program
• Corporate gym membership
• Corporate rideshare program
• Auto mileage reimbursement
• Company provided lunches
• Employee discounts on product

After you have had a chance to research our company and think about the impact of this role, and if you think it might be a good fit, please proceed and apply. If you're really excited about this position, please feel free to send us an email, video, packet of information, or whatever you feel will best demonstrate why you are a great fit for the Sales Facilitator role, how you would make an impact, and what specifically you bring to the table that will enable Facings of America to better serve our stakeholder community.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Mileage reimbursement
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Scottsdale, AZ 85260: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location