Now Hiring - The UPS Store - Manufacturing Retail Sales Associate in Philadelphia, PA

Full description of the position

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

NOTE: If you are not a people person and don't like to converse with strangers, this is NOT the job for you.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus

Benefit Conditions:

• Only full-time employees eligible

This Company Describes Its Culture as:

• Innovative -- innovative and risk-taking
• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused

Pay Frequency:

• Bi weekly or Twice monthly

Work Includes

• Weekends

Paid Training:

• Yes

Pay frequency:

• Every other week

Management:

• Team Lead
• Ops Manager

Shifts announced:

• Every other week

Shift:

• Day

Employees working per shift:

• 5 or fewer

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $13.50 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Overtime
• Weekend availability

COVID-19 considerations:
To keep our cashiers as safe as possible, we've installed clear plastic barriers to create distances and security between our associates and customers. In addition, we provide masks, gloves and hand sanitizer to all associates. Masks are mandatory.

Application Question(s):

• What is your greatest weakness?
• If you had unlimited resources to travel anywhere in the world for a 1 month vacation where would you go and why?

Experience:

• Customer Service: 1 year (Required)

Work Location: One location