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Now Hiring - Surescripts, LLC - Information Technology Account Manager (Pharmacy, PBM, Health Plans) in Minneapolis, MN

Information Technology Account Manager (Pharmacy, PBM, Health Plans) in Minneapolis, MN

Surescripts, LLC
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Information Technology

Benefits:

yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Enterprise Software & Network Solutions
To Whom Information Technology

Location:

Minneapolis, MN
3.9

Full description of the position

Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.

Job Summary
The Account Manager (Pharmacy, PBM, Health Plans) will provide support to customers of Surescripts. The Account Manager will work directly with the client’s Account Executive of the Customer Group to understand reporting and data needs, address business problems, and advance planned goals and strategy. The Account Manager will collaborate with all groups within Surescripts, most notably Finance, Business Intelligence, Product Innovation, Marketing, and Customer Group to drive valued results.
Responsibilities
  • Translate customer business needs into service requirements
  • Develop highly effective relationships with customers and solicit feedback to bring back to internal business units
  • Train and educate other Account Managers.
  • Coordinate pilots and early adoption opportunities with our customers to gain adoption and utilization.
  • Escalate customer concerns that require intervention from management or other internal business units
  • Ensure customers know the benefits and value of Surescripts products to help drive adoption and utilization of Surescripts products.
  • Apply understanding of customers strategic plans and share with internal partners
  • Actively participate in the preparation and design of account reviews with Account Executives to evaluate client demands and product utilization
  • Propose business enhancements to reduce errors, increase routing efficiency, and growth of enablement and utilization of Surescripts products
Qualifications
Basic Requirements:
  • Bachelor’s degree or equivalent experience
  • 5+ years of experience in related, progressive roles of account or customer management
  • 1+ years of experience leading projects
Preferred Qualifications:
  • Pharmacy, PBM, health plan experience and/or healthcare tech experience
  • Experience using Salesforce.com or other Customer Relationship Management (CRM) tools
#LI-HYBRID
Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed.

What You’re Like
You’re an advocate with a customer-first mindset who will do whatever is needed to help your customers succeed.
What We’re Like
Surescripts Customer Group is a team of proactive go-getters (yes, real humans), who value teamwork and innovation. From sales and account management to customer support and integration, we all strive to make a difference in healthcare by focusing on our customers.

What the Work is Like
This is a network business. We serve different customer types, from health systems and pharmacies to health technology vendors, pharmacy benefit managers and health plans. Our challenge is to deliver thoughtfully tailored and differentiated solutions and to respond appropriately to each customer based on their unique needs.
Why Wait? Apply Now
We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the
Keep You and Yours Healthy
,
Balancing Work and Life
, and
Where Talent Takes Shape
links under the
Better Benefits. Better Work. Better Life
section of our careers site.

Physical and Mental Requirements
While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.
Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.
Surescripts, LLC
Company Size
501 to 1000 Employees
Founded
2001
They Sell
Enterprise Software & Network Solutions
To Whom
Information Technology
Revenue
Unknown / Non-Applicable


Surescripts, LLC is currently hiring for 4 sales positions
Surescripts, LLC has openings in: MN, & VA
The average salary at Surescripts, LLC is:

4 Yes (amount not posted)

Surescripts, LLC
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Surescripts, LLC

Surescripts, LLC is currently hiring for 4 sales positions
Surescripts, LLC has openings in: MN, & VA
The average salary at Surescripts, LLC is:

4 Yes (amount not posted)