Now Hiring - Informa Business Intelligence - Management And Consulting Account Manager - Citeline in New York, NY

Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.

From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.

Until recently, we were a division of Informa, the British publishing, business intelligence, and exhibitions group based in London. However, as of June 1st 2022, we are an independent stand-alone entity with sophisticated private equity backing from Warburg Pincus.

This is an excellent opportunity with unlimited earning potential for a driven, tenacious, intelligent, articulate, resilient and intuitive Account Executive. You enjoy the fast-paced nature of Sales and looking to establish a career in a global business intelligence brand with fantastic career development opportunities.

In this role you will:

• Own and grow a distinct client base of approx. 80 accounts within the Pharma space.
• Build and foster relationships to maintain current book of business, with annual uplift
• Strategically map out and plan your approach to grow each account (Including Company size & Revenue; Their mission & Strategy; SWOT Analysis; Org Chart; Contact details & relationships; Current Services; Potential for Growth; Strategy for Growth and Implementation Schedule)
• Be responsible for the full cycle of planning execution, leveraging support teams to help you
• Meet your clients when appropriate. Connect with them on social media and be in regular contact with them by phone
• Organize customer visits efficiently
• Master knowledge of our Pharma Intelligence product suite (subscriptions, one-time products, and consulting), our competitors & clients to provide excellent service & maximize sales.
• Establish productive, professional relationships with strategic business leaders
• Build and manage a robust pipeline and prepare accurate sales forecasts, new growth ideas and contingency plans
• Meet required KPIs and ensure your activity meets or exceeds Informa standards and expectations
• Continually improve your product and industry knowledge to ensure the best support can be offered to your customers and colleagues
• Contribute fully to the objectives of your division and achieve the personal objectives set by your manager
• Be expected to collaborate with colleagues of all levels proactively, positively and professionally
• Provide feedback from customer training sessions / meetings – share with colleagues and ‘manage up’
• Maintain high customer satisfaction for all Informa services, functions and experiences

• At least 2 years of experience in B2B sales, having successfully focus on new business and consistently won new business contracts
• Account Management experience up-selling & cross-selling directly to senior decision-makers
• Strong networking and rapport building ability
• Proven ability to successfully conduct business with clients in person
• To be a dynamic self-starter, solution focused and a creative thinker
• Ability to present complex ideas & products simply, so they resonate with your audience
• Ability to present to different audiences / personas in their own ‘language’
• Ability to identify client challenges, and develop creative solutions in close collaboration with colleagues and clients to maximize product potential
• Strong organizational skills set priorities and be flexible in changing, fast-paced, and high-stress environment
• Highly developed business acumen and the ability to understand the wider issues of the industry
• Effective use of Salesforce.com to detail contact and progress on each account

Employee experience is very important to us. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally.

We have a full package of competitive benefits and perks available:

• Medical Benefits, Dental Benefits, Vision Benefits
• Flexible Spending Account (FSA), Health Savings Account (HSA)
• Basic Life and Personal Accident Insurance, Basic Disability Insurance, Voluntary Group Life Insurance, Voluntary Personal Accident Insurance
• 401k Plan with Employer match
• Paid Time Off (PTO) – 15 days

Citeline is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

The expected base salary for this position ranges from $60,000 to $80,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.