Now Hiring - Norris Associates, LLC - Call Center Representative in Riverton, NJ

Full description of the position

Our client, is a Full-Service Industrial Distributor offering Supply Chain Solutions including Vendor Managed Inventory services, kitting, private labeling, and other inventory management solutions to OEM Manufactures and Assembly Plants.

As an Inside Sales Account Manager, you will provide customer service, manage order flow, create and present quotes, schedule, and process product orders shipments for customers.

What’s in it for you:

• Competitive salary, comprehensive benefits package, and casual work environment
• Ability to work a hybrid workweek schedule once training and proficiency in the assigned task are achieved.
• Join an organization experiencing tremendous growth, thus, professional growth opportunities and the ability to make a tangible difference.
• Exposure to various levels of management

What you’ll be doing:

• Provide stellar customer service to exceed expectations
• Determine and manage overall and product specific customer pricing
• Manage order flow, schedule, and expedite products when needed
• Assist with preparation and delivery of presentations to customer
• Analyze program data and make recommendations based on findings
• Work with team to identify opportunities to improve VMI program, increase sales, and provide a better experience for the customer

What you need:

• College Degree preferred; A high school diploma or GED is required.
• 2 years related work experience
• Excellent verbal and written communication skills
• Ability to multi-task & thrive in a team environment
• Creative problem-solving skills
• Ability to be flexible and prioritize tasks
• Solid Excel skills as well as working knowledge of other Microsoft products

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Hybrid remote

Ability to commute/relocate:

• Riverton, NJ 08077: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you work remotely without supervison
• Have you worked in a Call Center?
• Are you willing to work on-site until fully trained. The role will then become Hybrid with ability to work from home>

Experience:

• Customer service: 2 years (Preferred)

Work Location: Hybrid remote in Riverton, NJ 08077