Now Hiring - Luxury Trips - Professional Services Private Travel Designer | Sales Personalities - Uncapped Earnings in Orlando, FL

Full description of the position

How To Apply

Please complete the following questionnaire to be considered for an interview: [please apply online] seeking a full-time Private Travel Designer who will have the responsibility of providing unique, authentic and life-changing experiences to discerning and often seasoned travelers.

Luxury Trips services all seven continents but our area of expertise lies in luxury African safaris as we are the parent company of Alluring Africa, who was voted #1 best safari outfitter in the world by Travel + Leisure. The owner, Sunit Sanghrajka, has been repeatedly featured as one of Travel + Leisure’s A-List agents for Africa.

Unless you have a high level of knowledge in the luxury travel industry and a proven track record in sales, you will be required to fill the Sales Support role for approximately one year. This will serve as your training for the Private Travel Designer role. During the training period, you will be working alongside other Private Travel Designers to learn every aspect of their role.

Activities of a Private Travel Designer

• Regularly attend networking or other social events to meet new people who are likely to fit our client profile
• Qualify leads per company procedures, such as collecting and recording budgets, travel dates, etc.
• Engage in meaningful trip planning consultations with potential clients by focusing on their specific needs and what they would like to get out of their trip
• Promptly reply to all client questions
• Consistently follow up with all active leads within 1 hour as often as possible, and never later than 24 hours from the time of their inquiry
• Design customized proposals or clients including a detailed costing, invoice, and itinerary
• Maintain and organize data relating to bookings per company systems and procedures. You will be expected to use the following systems: 1) CRM (Customer Relationship Management) software for the client, lead and booking records, including activity tracking for emails, phone calls, appointments, tasks, etc. 2) Our online itinerary building software for proposals and final travel documents. 3) Secure cloud based storage for client folders, supplier and client trip costings, etc.
• Fulfill travel requests with Luxury Trips’ approved suppliers.
• Complete booking related tasks by the related deadlines such as collecting payments, booking flights, sending travel documents, etc.
• Actively look for ways to exceed client’s expectations, such as a surprise the client isn’t expecting
• Contribute to product development by staying up to date on industry trends and preferred supplier updates, as well as individual research of destinations competitors aren’t offering or new ways to sell existing destinations
• Handle client emergencies 24/7 – although we won't have many if we do things right.
• Commit to constant improvement, such as by giving feedback on the sales process and reporting ideas to operations

Hard/Soft Skills

Required

• Proficient in Microsoft Outlook
• Proficient in Microsoft Word
• Proficient in Microsoft Excel
• Excellent communicator – both written and verbal

Preferred

• Experience with Wetu, an online itinerary building software
• Experience using Microsoft Dynamics 365, Microsoft’s CRM system

Education and Experience

• Bachelor’s degree or minimum of 4 years in sales with proven track record
• Existing client base preferred

Performance Behaviors

• Winner– We are looking for someone who is (humbly) confident, competitive and ambitious.
• Self-starter– As you will often be working independently, you must have the ability to keep yourself motivated.
• Methodical– Must be excellent at tracking your work, keeping yourself organized and managing your time. Much of your success will depend on your ability to be detail-oriented and accurate.
• Even-tempered– As you’ll be dealing directly with clients, you will be acting as the face of the company. You must have the ability to remain calm and solution-focused if a client ever gets upset. You’ll be expected to solve any unforeseen emergency travel situations your clients find themselves in and must be able to set their mind at ease while handling stressful situations (for example, if a client misses their flight or it is canceled and they find themselves stranded).
• Social extrovert– Maintain a professional appearance and be a master networker. We are looking for someone with a dynamic and influential personality.
• Service-oriented– This is a consultative sales role so you’ll see the best results by staying focused on how you can best serve your clients – be willing to go above and beyond to deliver the ultimate experience.

Passions & Culture

• Must have a passion for travel
• Have an innate sense of urgency
• Be innovative and implement new ideas
• Be honest and accountable
• Think beyond you(power of team > you + me)
• Be positive and enthusiastic

Offer

If you start in the Sales Support role, compensation is equal to $45,000 per year, and you are required to be in the office full-time from Monday to Friday, 9AM-6PM. Travel opportunities will become available upon completion of your first year of training.

Upon transition to the Private Travel Designer role, your compensation will be equivalent to 25% of your gross margin. If you are meeting the minimum requirement for gross margin which is $250,000 per year, your total compensation (including benefits) would be equivalent to $62,500 per year. There is not and never will be a cap on how much you can earn in this role.

Benefits

• 8 paid holidays– New Year’s, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Black Friday and Christmas
• Accrue up to 80 hours of PTO your first year. After your second work anniversary, you will accrue up to an additional 8 hours per year, up to a maximum of 120 hours per year.
• Access to discounted group benefits for healthcare, vision and dental– eligible the 1st of the month following a 60 day waiting period
• Amazon gift card on your work anniversary– $100 per year (1st year = $100, 2nd year = $200, etc.)
• After 90 days, you will become eligible to register for an IATA card, of your own expense, which will give you access to numerous travel agent discounts

How To Apply

Please complete the following questionnaire to be considered for an interview: [please apply online] Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Work Location: One location