Now Hiring - Early Learning Shared Services Alliance - Childcare Business Coach in Orlando, FL

The Early Learning Shared Services Alliance is a 501(c)(3) non-profit organization that provides high quality business management support services to small childcare programs that serve low-income communities. As a shared services alliance of small centers and home-based childcare providers, ELSSA addresses gaps in resources, business experience, and capacity through a centralized hub of back-office administrative services so that providers can focus on quality programming and education.

ELSSA launched in 2021 with a pilot program serving 10 providers in Central Florida. With a recent award of funding through the Preschool Development Grant Birth through Five (PDG B-5) program, ELSSA has been charged to expand its service network to 50 providers over the next 18 months.

The Childcare Business Coach works with early childhood program leaders (center and home-based programs) to offer financial management coaching to identify and implement strategies to strengthen fiscal sustainability and support high quality programming. The Coach supports programs in understanding business metrics such as enrollment strategies, full fee collection, cost-per-child calculations, and utilizing automation (Child Care Management Software) to support efficient operations, budgeting, and financial reporting. Provides services in a collaborative, reflective and efficient manner, according to ELSSA’s mission and philosophy.

What You'll Do:

• Analyze program data to recommend program services and activities that best meet the interest and needs of the participants
• Supports onboarding process for project participants with selected childcare management software
• Works with program directors to streamline management of child attendance data, enrollment and subsidy data, program compliance tracking, and time management.
• Works with program directors to streamline management of child attendance data, enrollment and subsidy data, program compliance tracking, and time management.
• Participates in evaluation of programs’ existing processes and systems to support recommendations for automation and/or system development toward improving productivity of program staff and the most efficient utilization of resources.
• Collaborates with other technical assistance service providers in all aspects of design, delivery and evaluation of training and services, when applicable.
• Demonstrates sensitivity to linguistic, cultural, social, economic, individual and role differences among persons and children served.

Work habits:

• Maintains up-to-date documentation on session activities and participant progress including contact logs, goal updates and/or other required documentation.
• Use independent judgment and discretion in setting daily priorities to complete tasks and meet job expectations, asking supervisor for guidance when needed
• Identify and disseminate relevant resources and service information to co-workers and program participants
• Communicate in a positive, respectful, and courteous manner in all verbal and written communication
• Interacts with co-workers and the community to build productive, collaborative relationships to support the achievement of service goals.
• Interact with co-workers and the community to build productive, collaborative relationships to support the achievement of service goals
• Understand and maintain private and sensitive information within the confines of ELSSA’s confidentiality policies and need-to know parameters

Why You’ll Love Working for Us:

• Healthcare
• Paid time off
• Paid Holidays
• Cell Phone & Transportation stipend

What We Need from You:

• A Bachelor or Master’s degree in business, Early Childhood Education or related field
• At least five (5) years’ experience to include:
• Work in an early childhood education setting with responsibilities for administration and fiscal management
• Working with childcare management systems or other business automation solutions
• Highly organized and focused on processes
• At least intermediate knowledge of Microsoft Office Suite, particularly Excel
• Facility with learning new software tools
• Fluency in Spanish preferred

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.