Now Hiring - Auto Expo 95 - Professional Services BDC Agent in Cocoa, FL

Full description of the position

Every employee with Mike Erdman Automotive is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.

Business development center (BDC) representatives identify sales leads among new and existing customers, and maintain client relationships. They develop new business by scouting leads via the internet, phone and mailings.

WHAT WE OFFER

• 401(K) Savings plan
• Paid Holidays
• Paid Vacation and Personal Days
• Health, Dental and Vision insurance
• Basic Life Insurance
• Discounted Vehicle Purchases
• Career advancement opportunities, promote from within
• Clean and professional work environment
• Vehicle Demo Program

Responsibilities:

• Answer all incoming sales calls and inquiries promptly and effectively.
• Schedule appointments and conduct follow-ups with "no-shows".
• Greets customers in a professional manner and assists them with their requests.
• Gather post-appointment data from sales team and update lead management tool.
• Work all leads assigned via call, text and email in the CRM.
• Meet daily quotas assigned by the Internet Manager.

Qualifications:

Ability to read and comprehend instructions and information. Will be trained on dealership computer systems and other programs applicable to position. Professional personal appearance. Ability to work well with customers and other employees.

Come join our team!

E.O.E / D.F.W.P.

Pre-employment drug test/physical/background check will help assure we build teams of people who can best work with others and serve customer needs.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 5x8
• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Cocoa, FL 32926: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)
• Sales: 1 year (Preferred)

Work Location: One location