Now Hiring - Moody D'Avirro Insurance Agency - Insurance CSR - Property and Casualty in Lutz, FL

Full description of the position

We are looking for an experienced insurance customer service representative to connect with our insurance customers. In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated or upgraded.

To ensure success as an insurance customer service representative, you should have a friendly and professional demeanor, good communication skills, and the ability to stay calm under pressure. Ultimately, a top-class insurance customer sales representative is friendly and efficient when handling complaints or providing policy information.

Requirements:

• High school diploma or GED.
• Previous experience working as a customer service representative.
• In-depth knowledge of insurance products and policy schedules.
• Friendly and professional demeanor.
• Excellent communication and interpersonal skills.
• Basic computer skills and knowledge of database software.
• Advanced knowledge of telephone and call forwarding systems.
• Ability to remain calm in stressful situations.
• Ability to explain detailed policy concepts in a simple way.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• No weekends

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Lutz, FL 33559: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Insurance Sales Representatives: 1 year (Required)

License/Certification:

• Insurance Producer License (Required)

Work Location: One location