Now Hiring - AMI Locals - Reservation Sales Agent in Bradenton, FL

Full description of the position

**PARTIALLY REMOTE - IN OFFICE SHIFTS REQUIRED***

The Reservation Sales Agent will assist guests with planning and booking reservations for a vacation home on Anna Maria Island, Longboat Key, Sietsa Key, Lido Key, Bradenton and Sarasota FL. Emphasis on providing a unique experience to every guest every time, and securing reservations by demonstrating how Prime Vacations differentiates themselves as a luxury property management group.

Responsibilities:

• Assist customers with planning and booking reservations via phone calls, inquiries from websites, and walk-ins.
• Process payments (convert bookings) and send details and confirmation to the guest
• Be knowledgeable of all properties in the Prime Vacations catalog. It is your responsibility to obtain any answers to questions you do not know in a timely manner.
• Update minimum nights allowed to allow 100% occupancy where applicable
• Offer guests add-on dates to fill gaps in the calendar
• Attract tenants by advertising vacancies, obtaining referrals from current guests, explaining the advantages of location and Prime Vacations service
• Provide “local” recommendations for attractions and restaurants to guests while serving as an AMI Expert
• Update job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks, participating in professional organizations
• Possess strong interpersonal communication skills with the ability to develop and foster relationships with guests and AMI preferred vendors
• Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishment

Desired qualifications:

• Proven work experience in sales or reservations
• Proficiency in English; Spanish is a plus
• Customer service drive with outstanding communication and active listening skills
• Excellent problem-solving and multitasking skills
• Strong sense of responsibility and a professional presentation
• Ability to work full-time and flexible hours – must be available to work weekends
• Veterans are highly encouraged to apply
• Proficient with Microsoft office
• Knowledge of TRACK , VillaControl and Breezeway Software programs are a plus

Additional Qualifications:

• Satisfactory background check

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the responsibilities of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

The employee must regularly lift and/or move up to 5 pounds, frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Benefits:

• Competitive compensation that corresponds with education and experience
• Medical benefits package, Dental and Vision options
• 401(k).
• Vacation Accrual
• Company Paid holidays

Prime Vacations is a property management company on Anna Maria Island. We manage over 1700+ single family homes ranging from 1-bedroom homes/condos up to 10-bedroom homes. We have an amazing company culture and fun work environment. Our internal team and external vendor partners are fantastic to work with. We work hard to provide a great experience for our guests, with unmatched customer service and quality standards. We are an expanding company with incredible career growth opportunities for the right candidates.

We look forward to speaking with you!

*Prime Vacations is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• Hybrid remote

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 3 years (Required)

Work Location: Hybrid remote in Bradenton, FL 34205