Now Hiring - Marsh Inc. - Insurance Senior Assistant I - Account Management in Miami, FL

Marsh is looking for a Senior Assistant I – Account Management professional to be based in our Miami office.

What can you expect?

This position is for a seasoned support staff in Account Management, who can work independently under moderate supervision for routine situations. The ideal candidate will provide a high level of service to assist Account Mangers and ensure a high level of client satisfaction by monitoring the renewal cycle by ensuring renewal protocol is completed (via tools available), gathering information, tracking quotes, invoicing, certificate requests, and ensuring documents are issued correctly and on-time in accordance with our professional standards.

What is in it for you?

• A company with a strong brand and strong results to match
• Culture of internal mobility, collaboration and valued partnership with HR from the business.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Competitive pay (salary and performance bonus potential) and full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution).
• Flexible work opportunities for work/life balance
• Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan

We will count on you to:

• Reviews information for Account Manager pertaining to client insurance programs and helps draft insurance and reinsurance contracts.
• Works with Account Manager to drive business and retention and improve the client experiences throughout the proposal and renewal process.
• Reviews claims, contracts and audits, and follows up regarding endorsements, policy issuance, extensions and cancellations and escalates concerns to direct manager or client team, as appropriate.
• Monitors the renewal cycle by ensuring renewal protocol is completed (via tools available), gathering information, tracking quotes, and ensuring documents are issued correctly and on-time in accordance with our professional standards.
• Monitors the maintenance of proper records for reporting and audit purposes and processes insurance and claims details into the database.
• Strengthens and maintains relationships with clients, prospects, client teams and producers to provide best in class service and drive growth and retention.
• Responds directly to simple and moderately difficult client questions and requests, and solicits assistance from Account Manager as needed.
• Ensures all client information is collected, reviewed, updated and communicated to placement team for optimal program solutions and pricing.

What you need to have:

• Minimum of 3+ years’ of P&C industry experience
• P&C 2-20 Florida license mandatory.
• Working knowledge of insurance coverages is required.

What makes you stand out:

• Bachelor’s degree
• Ability to work in a fast paced environment.
• Excellent analytical, project management and problem-solving skills

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 83,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on [please apply online]; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.