Now Hiring - Suncoast Communities Blood Bank - Call Center Specialist in Bradenton, FL

Full description of the position

Saving Lives - A Career with a Purpose

SunCoast Blood Centers is currently looking for an Exceptional and Professional Call Center Specialist that wants to have a job with a purpose.

Suncoast Blood Centers is the only local blood center that has been in the community for over 75 years. Providing blood services to many local hospitals and cancer centers in SWFL.

We offer

• Competitive base salary plus bonus
• Benefits include a generous PTO plan
• Medical, dental, & vision (employer paid)
• 401(k) with 100% company match, career ladder, education reimbursement and much more!

Job Duties:

• Utilizes assigned donor list to contact and recruit volunteer blood donors including face-to-face contact during donation as possible.
• Makes appropriate database entries to record results of recruitment call.
• Ensures that each donor is scheduled at the appropriate fixed site and at the appropriate donation interval.
• Returns calls from donors responding to recruitment calls.
• Maintains and updates database of volunteer blood donors.
• Meets established recruitment goals and standards.
• Assists manager with various recruitment and donor retention programs as assigned.
• Responds to calls for assistance with the donor portal and rewards store as assigned.
• Maintains a clean, safe, and organized work environment.
• Other duties as required to fulfill the organization’s mission, vision, and values.

Education: High school or equivalent experience

Licensure: None

Experience: 2 years sales, blood banking or other equivalent experience

Sedentary Work - Sitting for extended periods with occasional walking and/or standing. Occasionally exerting up to 20 lbs. of force to lift or move objects.

SunCoast Blood Centers is an EOE/Veterans/Disabled/LGBTQ employer

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Bradenton, FL 34211: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location