Now Hiring - LHD Benefit Advisors, LLC - Senior Account Manager in Indianapolis, IN

As a Senior Account Manager, you will use specialized benefit industry knowledge and training in servicing client accounts for employers with their medical, dental, vision, life and disability plans. You will work with clients ranging in size and complexity to provide exceptional service and support in the administration of employee benefit plans.

Essential Responsibilities and Duties:

• Lead employers through annual enrollment meetings, answering benefit questions for employers and their workforce and assisting with benefits compliance and ACA.
• Responsible for the design and distribution of the annual employee benefits guide which is unique for each client.
• Manage clients through the implementation of new vendors and benefit platforms. This includes the rollout of new employer coverage’s and carrier implementation, as well as the ongoing vendor management on behalf of the client.
• Develop client specific long-term strategies for ongoing employee education and communication to improve the workforce’s understanding and appreciation of the chosen benefits offering. The specific offerings might include any combination of the following coverage’s: group health, dental, vision, life, disability and related products.
• Responsible for nurturing the client relationship and understanding when and how to create value for the client through the implementation of new technology including benefits administration systems, best practices and ever evolving efficient business processes.
• Perform continuing education to obtain and retain the proper job-related licenses.
• Perform other duties and responsibilities as assigned.

• Bachelor’s Degree in Business, Human Resources, Marketing or Finance preferred.
• 7 to 10 years prior experience in the employee benefits, insurance or comparable industry equivalent.
• Indiana Life and Health Insurance License or ability to obtain within one year of employment.
• Advanced knowledge of federal and state benefits compliance laws, including HIPAA.
• Working knowledge of industry products and administrative tools preferred.
• Ability to proactively initiate and follow-through with multiple projects, with frequently changing priorities in a fast-pace entrepreneurial environment.
• Ability to professionally and positively interact with clients at meetings. Excellent PC skills (MS Word, Outlook, Excel and PowerPoint), with proficiency in building spreadsheets and producing effective presentations, correspondence and/or electronic communication.
• Energetic, flexible, collaborative, and proactive; an individual who can professionally and positively impact both internal, as well as external clients and customers.
• Passion for LHD’s mission and ongoing commitment to outstanding customer service.