Now Hiring - Caliente Harley-Davidson   - Retail Sales Internet Sales Manager in San Antonio, TX

Full description of the position

Who You Are

Caliente Harley-Davison is looking for an exceptional Internet Sales Manager to join our rapidly growing dealership. You believe that every day starts with opportunity and you often find yourself strategically thinking about how to get more done. You pride yourself in being a specialist at what you do and don't stop until the task is complete. You are eager to lead the selecting, training, coaching, developing and retaining of the very best e-Commerce Sales Associates. You are a natural at driving a high-level of performance among the sales team to achieve targeted unit sales while delighting every customer.

What We Offer

We continuously invest in our people with ongoing education within H-D University and ongoing professional development.

Who We Are

Our Mission: We Live to Provide an Exceptional Experience as part of the Harley-Davidson community.

Our Purpose: Helping People Enjoy and Live a Better Life through the Harley-Davidson experience. Simply put, we desire to change the Motorcycle industry. We are in the business of building relationships and we want to ensure that we are there for our Riders throughout their journey. We do this by hiring the Greatest People that foster our unique Harley-Davison culture of giving exceptional care for our Riders and guests. Our culture is found in our values.

Our Values Are Our G-U-I-D-E

• Great People- We hire people with heart. We care about each other, so caring for the customer comes naturally.

• Unparalleled Service- We understand everyone defines great service differently and we aim to meet our Riders needs individually and with complete focus.

• Integrity- We never allow pressure to influence our guidance to guests or fellow associates. We are accountable to each other to do what is right.

• Defining Excellence- We desire to be the best, changing constantly to the next environment. We have a burning need to learn and be a leader in our industry.

• Enthusiasm- We aim to have fun every day. If it's not fun, we find a way to make it so. We are energetic, and our energy draws people to us.

Requirements Management Responsibilities of the Internet Sales Manager:

• Oversee daily operations of internet

• Manage all new and pre-owned internet leads.

• Work in conjunction with sales managers and General Manager to meet sales departmental goals and KPIs.

• Participate in dealership management

• Familiar with industry-proven "Best Practices" marketing

• Maintain a minimum closing percentage of 11% departmental average for the month.

• Manage process to ensure that all leads have a quality response within 15 minutes of receipt. Training Responsibilities of the Internet Sales Manager:

• Create training processes designed to build a productive and profitable

• Train on professional telephone

• Conduct product knowledge Qualifications of the Internet Sales Manager:

• HubSpot and Elead experience is a plus.

• Must be able to work under deadlines.

• High degree of professionalism to handle sensitive and confidential information

• Must be able to provide quick turnaround of unanticipated requests and prioritize and organize workflow to ensure effective and efficient completion of assigned tasks

• Excellent oral and written communication skills with a high degree of accuracy and attention to detail.

• Ability to maintain performance in high pressure situations.

• Strong business acumen and judgment necessary.

• Strong interpersonal skills exercising discretion and diplomacy in working with others including all levels of management

Job Type: Full-time

Pay: $12.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• Customer service: 1 year (Preferred)
• Sales: 1 year (Preferred)

License/Certification:

• Motorcycle License (Preferred)

Work Location: One location