Now Hiring - Ben Bridge Jeweler Inc. - Store Sales Associate I in Spokane, WA

We have been in business for 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has thirty-seven store locations across the Western United States. We are committed to serving our customers with quality jewelry that will be a memorable experience for generations. Jewelry is more than just an adornment. It is a means of expression, love, personality and history. Its meaning only grows with time. We don’t sell to a customer just once; we want to be their jeweler for life!

The Sales Associate I creates unforgettable moments that leave lasting memories for the customer. Sales of product to customers. Takes initiative to participate with store activities and expectations.

Primary Duties and Responsibilities:

• Develop authentic relationships with customers by assessing their needs, making personalized product recommendations and creating a memorable experience
• Connect with customers and potential customers and maintain customer information utilizing company supported technology
• May hold additional responsibility as a Keyholder responsible for physically opening and closing the store. Directs business opening and closing procedures. Responds to alarm calls and is available for afterhours maintenance.
• Cultivate an in-depth knowledge of products to provide the best experience for the customer
• Provide product knowledge, features and benefits to all customer when presenting merchandise
• Advise customers on quality, cuts, and/or value of jewelry, gems and timepieces and assist in selecting mountings and/or settings for gems
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Handle client information and appointment details with accuracy and efficiency
• Operate point of sale (POS) system to take payment or obtain credit authorization
• Inspect and clean customers' jewelry and consult on repairs for jewelry and timepieces
• Support maintaining accurate inventory of all merchandise and ensuring merchandise security
• Follow all company policies and procedures. Participate in company training initiatives.
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, removing trash and washing windows
• Other duties as assigned

Education and Experience:

• Minimum of 2 years of selling experience in a retail environment; fine jewelry or luxury experience is preferred or a combination of 3+ years of customer service experience or education in lieu of selling experience
• Minimum of High School Diploma or equivalent
• Proficiency in POS Software and CRM platform
• GIA certifications or equivalent certifications are a plus

Knowledge and Skills:

• Goal oriented and sales driven with a passion to exceed
• Positive, enthusiastic, team-spirited work style, exhibiting company core values at all times
• Commitment to outstanding customer service
• Excellent listening, written and verbal communication skills; must be fluent in English
• Strong attention to detail and high integrity
• Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
• Flexibility with work schedule including evenings, weekends and holidays and a willingness to adjust to scheduling needs
• Bilingual is a plus

WORKING STANDARDS:

• Ability to lift up to 25 pounds may be required
• Ability to bend, stoop, twist and stand for long periods of time
• Shift times will vary

Range - $15.74 - $18.99

Fluctuations in the job market may necessitate adjustments to pay ranges. Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities.

The full-time schedule is designed to provide flex staffing during key events and peak selling times. As a full-time associate, you will be eligible for health and welfare benefits in addition to sales bonus, monthly incentives and SPIFFs. Other benefits include employee merchandise discounts, paid training and paid time off, such as: vacation, holidays, bereavement and jury duty. Paid gemology training includes certification from the Gemological Institute of America and American Gem Society. Non-gemological tuition reimbursement programs are also available (following completion of 90 days service time). In addition to our medical, dental and vision insurance, Ben Bridge Jeweler also offers a 401(k) plan with a company match.

Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status or any other basis covered by applicable law.