Now Hiring - The Matrix Club - Banquet Sales Manager in Naperville, IL

Full description of the position

The Matrix Club Banquet Sales Manager
Naperville, Illinois

The Matrix Club in Naperville, Illinois is seeking a Banquet Sales Manager to identify, develop and close business for three exciting new venues combined into one! We value creativity, innovation and a progressive sales approach to engage potential patrons at many levels and from different cultures. You’ll be representing an entirely new concept in integrated entertainment and cuisine, with world-class acts and event-hosting capabilities. Every sales engagement is an opportunity to diversify and expand our potential business base with conventions, weddings, events, the arts and more. Our sales process begins with sophisticated web and public relations promotion to bring prospects into the sales funnel, but we’ll also be proactively reaching out through prospecting and existing database of customer leads, as well as data-driven personality profiles of our ideal customers. Thrilled with the idea of becoming part of a dynamic, progressive organization where you contribute to our success while growing your own?

About The Matrix Club:
The Matrix Club is a convention, banquet, and performance venue created around the idea that people are inspired by the opportunity to share unique and special moments.

About The Matrix Room:
The Matrix Room is the meeting place where global cultures, music and cuisine are presented in a welcoming setting. Relax and enjoy beverage and food in an environment ideal for hosting client, executive and family entertainment. You’ll appreciate the fine flair and flourish with music and culture to match.

About The Dhrishti Center:
The Dhrishti Center for Performing Arts provides a unique location to host a captivating array of theater, music, dance, fashion shows, art exhibitions, and educational exhibits.

Banquet Sales Manager Requirements:

• Driving sales engagement and commitments from potential patrons
• Using existing database and inbound marketing leads to bring in business
• Collaborate with Director of Sales to identify sales goals and financial objectives
• Build sales channel CRM system using technology to track, follow up and close business
• Oversee customer journey from contact through handoff to staff event leadership and/or execution of event
• Project a positive and friendly image in community representation in networking opportunities
• Monitor web feedback and inbound marketing to turn inquiries into active accounts
• Provide sales reports to Director of Sales, Operations and Executive Team
• Attend events and conduct follow-up as needed to maximize customer satisfaction and referrals
• Assist in event management, execution, and support of Operations team
• Communicate sales needs to marketing representatives and agencies to support all efforts

Banquet Sales Manager Qualifications

• 5+ years in a parallel role in the hospitality, catering, restaurant or entertainment field
• Demonstrated record in achieving financial objectives in event sales
• Proven ability to manage and use CRM software and systems to generate and track sales
• Familiarity with marketing and sales strategies and tactics
• Cultural sensitivity and diversity is a top priority
• Multiple language skills is a plus

Applicants should have Strong Communication Skills, Positive Attitude, Personable
and Professional demeanor, Understands Multitasking, Attention to Detail, Organization, Strong Observational Skills, Conflict Resolution,
Computer Literacy, Food, Beverage, & Hospitality Sales Experience.

Banquet Sales Manager Responsibilities:

• Meet sales objectives for The Matrix Club and associated properties
• Assist in reporting financial planning, tracking, projections of sales and bookings
• In collaboration with Director of Sales, establish sales goals in alignment with financial projections
• Assist in the development and training of banquet staff and/or administrative assistants
• Partner with Operations team with inventory management, quality control of product and service, and event management
• Assist in implementing a customer satisfaction follow up program
• Follow up on referrals and leads in timely fashion

Required Skills

• Demonstrated proficiency in Microsoft software including Microsoft software andCRM/events software, Tripleseat, AllSeated, Toast POS
• Familiarity with sales best practices and procedures
• Experience leading or collaborating with sales professionals and programs
• Hands-on management skills in catering, banquets and events
• Ability to adhere to all company safety and sanitation policies and procedures
• Experience leading or collaborating with sales professionals and programs
• Ability to partner with multiple department heads, marketing team, HR team and ownership
• Ability to detail, execute, manage banquet events from start to finish

Compensation

• Competitive base salary with bonus structure and benefits

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Naperville, IL 60540: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Banquet: 3 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location