Now Hiring - Orion Labels LLC - Inside Sales Representative in Seymour, WI

Full description of the position

Orion Labels is a manufacturer of high quality, custom printed pressure sensitive, non-pressure sensitive, tags, and specialty items. We focus on providing print solutions in the food, beverage, personal care and industrial markets.

Orion Labels is looking to hire someone who shares in our mission to cultivate a safe and enjoyable work environment where team members are empowered to do their best. We believe in the importance of family and having a work/life balance. We are not just a place to work, but we have created a culture that enjoys spending time together. Team members have attended baseball games, hockey games, golf tournaments, food trucks, company picnics, volunteering, and more! We would love for you to join our family!

Job Title: Inside Sales Representative

Hours: Full Time, Monday - Friday, 8am - 4pm

Location: Mainly at office location, but some travel required to see customers.

Responsibility

• Develop an understanding of the customer’s business and ability to communicate needs to Orion team members

• Establish multi-level contacts at the customer’s business

• Develops and maintains relationships with potential and existing clients

• Occasional travel to visit customers in person

• Increase sales through business growth; ask for new business with existing customers

• Gain understanding of Orion’s business and the role of each department

• Gain product knowledge and understanding of stocks, dies, art, scheduling, shipping, etc.

• Apply knowledge of the field and product features to match products to the needs of clients

• Answer inquiries from clients concerning products, their uses, and the industry at large.

• Provide information, quotes, credit terms, and other bid specifications to clients.

• Negotiate prices, terms of sales, and/or service agreements; prepare contracts and submit orders

• Communicate price increases and lead time changes

• See customer trends, such as order increases or decreases, and calling the customer to understand what is affecting their business

• Forecast up and down trends in customer business

• Collaborate effectively with Customer Service Representatives and the digital department on proof approvals

• Collaborate with other Orion team members to confirm that orders are processed with accuracy and efficiency and that products are distributed properly

• Involve Orion management as needed when issues arise with customers

• Report and submit customer complaints to the Quality Supervisor

• Periodically prepare and report results, status of accounts, and leads to manager

• Recommend ways to improve service to customers

• Builds and maintains a network of sources from which to identify new sales leads.

• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.

• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.

• Provides periodic territory sales forecasts.

• Comfortable cold calling and prospecting

• Perform other duties as assigned

Required Skills/Abilities

• Excellent verbal and written communication skills

• Ability to problem solve and think on your feet

• Excellent interpersonal and customer service skills

• Ability to think creatively

• High degree of honesty and integrity

• Ability to prioritize tasks from most to least important

• Excellent sales and negotiation skills.

• Capable of handling difficult situations quickly and effectively.

• Thorough understanding of products to be sold.

• Organized with attention to detail.

• Proven ability to build and maintain relationships with clients.

• Ability to travel, occasionally, for customer appointments.

Education and Experience

• Bachelors degree in Marketing, Sales, Business, or related field, OR

• At least five years of related experience required

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Ability to commute/relocate:

• Seymour, WI 54165: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 5 years (Preferred)

Work Location: Hybrid remote in Seymour, WI 54165