Now Hiring - Paradise Exteriors LLC - Call Center Representative in Lake Worth, FL

Full description of the position

Call Center Representative:

Do you want to work for a company that already sold more than $170,000,000.00 with commissions and did more than 20,000 projects? Are you result driven and not afraid to work hard? This is the place for you!

This position has a TOP base pay + commission + bonus, so the sky's the limit!

Duties and responsibilities:

• Assists in the training process for new hires.
• Provides coaching and feedback to direct reports.
• Maintain 15% Success ratio monthly as a team.
• Always have 15% backups of leads for each time slot.
• Make sure leads are being sent to the best rep to close the lead.
• Monitors agent calls and provides appropriate feedback regarding quality, efficiency and proper use of tools and processes.
• Manage pitch sessions before every new shift.
• Effectively responds to staffing and employee relations and/or performance issues in timely manner
• Step in to take phone calls from callers to close appointments when necessary.

Requirements:

• 3 years of experience as a Call Center.
• 2 years of experience with Sales and/or Lead generation.
• Result Oriented
• Team Leader skills
• Organized and assertive.
• Ability to verbally communicate effectively.
• Good computer skills (capable of using multiple software's)

APPLY TODAY TO JOIN OUR TEAM!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Supplemental pay types:

• Bonus pay
• Commission pay

Application Question(s):

• How many years of Call Center experience do you have?
• Do you live within driving distance to the Boynton Beach area?

Experience:

• Sales: 1 year (Preferred)

Work Location: One location