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Now Hiring - The Hertz Corporation - Customer Service Sales Associate in Santa Barbara, CA

Customer Service Sales Associate in Santa Barbara, CA

The Hertz Corporation
Base Salary Yes (amount not posted)
Total Comp: NA
Quick Apply Save
Qualifications Years In Sales
Industry: Transportation and Logistics

Benefits:

yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Car & Truck Rental
To Whom Transportation & Logistics

Location:

Santa Barbara, CA
3.1

Full description of the position

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world-class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.
The starting wage for this position is $18.25/hr.
The key responsibilities and accountability are:
  • Effectively communicate and offer ancillary products and services to enhance customers’ travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Provide world-class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures
  • Qualify and process customer rentals with accuracy and attention to detail.
  • Drive continuous improvement by communicating customer feedback to the team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best-in-class customer service by established guidelines.

Educational Background:
  • High School Diploma or equivalent
Professional Experiences:
  • A minimum of one year of sales or customer experience in a high volume or service-oriented environment
  • Passion for customer service and attention to detail – Goes the extra mile
  • Proven strong sales and closing skills and the ability in a friendly, engaging manner
  • Motivated to achieve and exceed targeted goals
Knowledge:
  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
  • Proficiency in English
Must be able to:
  • Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Have the competitive drive and confidence to succeed in a commission-based environment.
  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
  • Demonstrate sales, professionalism, and interpersonal skills.
  • Show a high level of ownership, accountability, and initiative.
  • Show proven experience of working well within a team.
  • Work flexible shifts including weekends and holidays, and work overtime as required.
  • Work outdoors during all weather conditions.
  • Stand for long periods.

Physical Requirements:
Applicant must possess all hearing, speaking, and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required.
The Hertz Corporation
Company Size
10000+ Employees
Founded
1918
They Sell
Car & Truck Rental
To Whom
Transportation & Logistics
Website
www.hertz.com
Revenue
$5 to $10 billion (USD)

The Hertz Corporation is currently hiring for 37 sales positions
The Hertz Corporation has openings in: OR, CA, FL, NC, PA, NV, IN, HI, IA, UT, OK, MO, MD, WI, NY, & DC
The average salary at The Hertz Corporation is:

37 Yes (amount not posted)

The Hertz Corporation
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The Hertz Corporation

The Hertz Corporation is currently hiring for 37 sales positions
The Hertz Corporation has openings in: OR, CA, FL, NC, PA, NV, IN, HI, IA, UT, OK, MO, MD, WI, NY, & DC
The average salary at The Hertz Corporation is:

37 Yes (amount not posted)