Now Hiring - San Rafael - Account Manager in Palmetto, FL

Full description of the position

We are seeking dynamic and motivated individuals to join our team as Account Managers in our rapidly growing solar energy company.

As a key member of our team, you will have the opportunity to own multiple customers’ books of business, ensure customer satisfaction, and provide sales support.

The ideal candidate is a customer-focused, organized, detail-oriented, and results-driven team player who is passionate about solar energy and inclusivity. As a self-starter, you will be proactive, enthusiastic, and have a strong sense of urgency. You will be responsible for building and maintaining strong relationships with customers, providing exceptional customer service, and helping to drive the growth of our company.

MINIMUM QUALIFICATIONS:

• Previous customer service and/or administrative experience is required
• (1+ years strongly preferred)– retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well
• Computer proficiency is required
• Demonstrated ability to provide a high level of customer service and handle multiple priorities at once is essential

ADDITIONAL PROFICIENCIES

• Must have stellar multitasking and prioritizing ability, as well as a strong sense of urgency
• Must have stellar communication skills, both written and verbal
• Must be organized, andpossess strong problem-solving skills
• Must show initiative, self-motivation, perseverance

PREFERRED QUALIFICATIONS:

• Bachelor's degree OR 2 years of industry experience

HOURLY PAY: Starting $18 - $19 per hour; non-exempt employees with unlimited overtime options

OTHER COMPENSATION:

The following additional compensation may be applicable for this position dependent on the date of hire

• Profit Sharing

BENEFITS:

• Insurance - Medical, Dental, Vision
• Disability Insurance
• Life Insurance
• 401(k)
• Paid Sick Leave
• Paid Holidays
• Paid Vacation
• Unlimited Overtime

ESSENTIAL JOB FUNCTIONS:

• Proactive customer-centric approach: will be assigned specific customer accounts and will be accountable for those customers having a consistently positive experience with Company every day.
• Write up customer orders, andengage in pricing and availability discussions.
• Create processes and strategies to help customers stay organized and informed, and to make it easy for the customers to provide forecasting for their upcoming needs.
• Engage in ongoing learning and training in solar equipment to give customers advice on products and product alternatives.
• Provide insight into purchasing decisions for the Company team based on conversations with customers and a well-established customer relationship.
• Provide customer service to walk-in retail customers; handle cash/credit sales transactions.
• Telephone sales support – answer customer questions, take orders, give directions, route calls, take messages.
• Prepare/pick sales orders in support of the warehouse team.
• Give input on marketing, events, and broader customer communications; update lobby displays and stock literature in the showroom.

UNLIMITED OVERTIME AVAILABLE

NON-EXEMPT: NO LIMITATIONS OR CAP ON OVERTIME HOURS

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Palmetto, FL: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What attracted you to apply for this position and/or the solar industry?

Work Location: One location