Now Hiring - Alexandra Lozano Immigration Law PLLC - Legal Sales Force Admin - in office in Seattle, WA

Full description of the position

Do you want a job where you can show up and make a difference in the world every single day? Are you ready to join a dynamic, mission-driven company?
At ALIL we are dedicated to changing the lives of the immigrant community through zealous advocacy, finding creative solutions and aggressive legal strategies.
_ Apply today to join our team and become a part of our mission!_

Sales Force Admin (in office position)

Do you want a job where you can show up and make a difference in the world every
single day? Are you ready to join a dynamic, mission-driven company? At ALIL we are
dedicated to changing lives of undocumented immigrants through zealous advocacy,
creative solution-finding and aggressive legal strategies.

Apply today to join our team and become a part of our mission!
About the role:

As Salesforce Administrator, you'll play a vital role at ALIL as we are looking for a
proactive individual that can help us continually improve and enhance our Salesforce
platform, gathering requirements and feedback and designing best practice solutions.
Our Salesforce user experience is of great importance to us; therefore, the Salesforce
Administrator should enjoy all aspects of user management including support tickets,
training, and designing solutions with user satisfaction a priority.

We are looking for someone with a strong understanding of the Salesforce platform and
a desire to keep learning. The Salesforce Administrator should be comfortable liaising
with users and enjoy learning new business processes to translate them into technical
solutions.
Responsibilities:

This is a varied business facing role, with the following responsibilities:

 All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing
rules
 Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page
layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
 Sandbox environment management
 Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
 Identify unused or underutilized platform features
 Create a platform roadmap and define priorities, liaising with stakeholders
 Own the communication of any platform changes to end users and stakeholders
 Data management to improve Salesforce data quality, implementing rules and automation as needed
 Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
 User support tickets
 Monitor and improve user adoption
 New user and ongoing user training
 Technical documentation
 Working with integrated applications including ServiceNow, Five9 and Litify. Qualifications and Background

Required:

 Strong Salesforce product knowledge and at least 1 - 2 years of Salesforce Administration hands-on experience.
 Trailhead Badges/Super Badges
 Certified Salesforce Administrator

Desirable:
 Additional Salesforce certifications e.g., Advanced Administrator, Platform App Builder
 Bachelor's/Postgraduate degree, or professional qualification
Knowledge, Skills, and Abilities

Required:
 A proactive attitude to platform enhancements
 Designing scalable, best practice solutions
 Excellent relationship-building skills
 Ability to liaise with stakeholders at all levels
 Translating requirements into technical solutions
 Experience in change management and governance
 Training end users and key stakeholders
 Technical documentation
 Available and responsive to questions
 Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile
administration, dashboards, and reports
Desirable:
 Demonstrates continued personal/professional development
 Active in the Salesforce community

Benefits:
Medical (100% employer paid) for employee and qualified dependents
Dental
Vision
Long Term Disability
Additional Supplementals
Life Insurance of $50,000
401(k)-matched up to 6% by the company.
Gym membership at LA Fitness
WHO WE ARE:
Alexandra Lozano Immigration Law is headquartered in Seattle, WA with offices in Los Angeles, Chicago, and Texas. Our team of passionate and highly trained individuals are doing life changing work for immigrants to the United States. We are a client-focused, results-oriented firm specializing in humanitarian immigration - 360 VAWA, U Visa, and T Visa as well as post-deportation options.

We are one of the fastest growing companies in America (#247 on Inc.5000), and our unique approach to cases has a proven success rate of over 90%. Our compensation and benefits are highly competitive, and we are always looking for people with a combination of grit and kindness, intelligence and empathy, and a desire to help improve people's lives - if this sounds like you, we would love to meet you.

Job Type: Full-time