Now Hiring - Yalo Chat - Senior Account Manager in Atlanta, GA

We are Sherpas and Ninjas. We aren't order takers, we're visionaries and advocates for our client's success. Leading the way to the peak of a brand's potential is our win. We are precise, persistent, efficient perfectionists. And, we have really cool outfits.

We are the elusive SherpNinja.

Come join our Tribe!

While this is a remote role, you must live within driving distance of the Atlanta office for occasional meetings.

The Senior Account Manager will be responsible for building close relationships with senior-level client contacts, keeping projects on budget and schedule, and pivoting daily between account and project management tasks that require charm and organization.

In this role you will:

• Assume the day-to-day ownership of individual projects and workflow
• Drive assigned projects and engagements from start to finish
• Assist with resource planning and forecasting
• Collaborate closely with all team members across each discipline to determine a plan for each project
• Manage scope of work (including budget forecasting and burn reports)
• Develop and manage project timelines and determine how to deliver against each client agreement
• Understand deliverables and services and takes accountability for the quality and out of the work
• Proactively identifies and problem-solves with internal team members and clients
• Responsible for scheduling and leading all external and internal calls for the accounts
• Own and maintain client-facing status documents to show the progress on all deliverables
• Demonstrate a high degree of client engagement and interaction around current projects and future marketing initiatives
• Develops long-term marketing roadmaps as appropriate
• Actively seeks opportunities for growth within each account
• Is a good steward of the client’s budget and the internal team’s time spent on the scope of work, ensuring projects are tracking to, or under, estimated time/budget

To be successful in this role you will:

• Be a team player with a client-first attitude
• Take a positive, collaborative approach to problem-solving
• Possess a strong competency in written and verbal communication and confidence in leading meetings
• Have a firm understanding of Yalo’s product offerings and capabilities
• Contribute insight, feedback, and probing questions during internal meetings
• Maintain a healthy ‘storm the beach’ attitude, paired with a sense of humor

Why join our Tribe:

• $750 a year to be used for Concerts, Sporting Events or Continual Learning
• An incredibly cool, culture of people who understand how to GSD (Get Sh*t Done)
• Yearly company off-site retreat, this year we went to Mexico!
• Medical/Dental/Vision
• FSA/HSA
• Maternity/Paternity leave
• Matching Simple IRA
• Employee Assistance Program

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