Now Hiring - The Shoal La Jolla Beach - HOTEL Sales Manager in San Diego, CA

Full description of the position

The Opportunity

Kamla Hotels is seeking a Sales Manager for a San Diego Boutique Hotel - The Bristol Hotel. As a Sales Manager, you will be responsible for assisting in generating top-line revenue to meet or exceed budget expectations. The Sales Manager will be responsible for Corporate, Group, and Project and Meeting/Events. Hospitality sales experience in the San Diego market is required for this position.

Key Leadership Responsibilities

· Responsible for soliciting and managing most Corporate, Negotiated, Project, Group, and Meeting/Events Business.

· Have a clear understanding of the hotels’ business strategies, then set goals and determine action plans to meet those goals.

· Accurately monitor and report segment production.

· Understand the competitive landscape and do what it takes to secure business that meets or exceeds revenue expectations and profit goals.

· Exhibit proficiency in responding to inquiries, concerns, and issues, ensuring an exceptional client experience and seeding future sales.

· Identify new markets and business opportunities and increase sales.

· Create and Implement and track sales action plans related to market areas in the Sales & Marketing Action Plans.

· Able to provide quick and timely responses and develop professional long-term business relationships.

· Always provide the highest quality of service to the customer.

· Conduct sales calls to acquire new business and/or close on business.

· Arrange and conduct site inspections to potential clients.

· Execute and support the operational aspects of business booked (e.g. SalesPro®; generating proposals, writing contracts, and customer correspondence).

· Able to support the hotels’ service and relationship strategy and drive customer loyalty by delivering service excellence throughout each customer experience.

· Work closely with General Managers and CDOS to ensure proposed rate negotiations meet the financial needs of the hotel.

· Develop a strong relationship with the on-property front office teams, to ensure the team is working in unity and always striving to achieve the same goals.

· Provide support at the front desk to mentor sales with front desk agents and support operations.

· Targeting key accounts and their potential for the company.

· Build and strengthen relationships with existing and new customers to enable future bookings.

· Develop relationships with the community to strengthen and expand the customer base for sales opportunities.

· Acquire and develop new business accounts and prepare sales proposals for clients.

· Closely follow up on all business leads within a 24-hour response timeline to clients.

Education and Experience Requirements

· Four-year college degree, or equivalent education and experience in hospitality, is highly preferred.

· Minimum of two (2) years of employment in a related position.

· Experience with Convention Center Sales (and/or SDTA) highly favorable

· Must possess effective verbal and written English communications skills.

· Advanced knowledge of sales and hospitality principles and practices is expected.

· Strong customer service and/or guest relations required.

· Candidates should be familiar with the San Diego County market.

· Valid driver’s license and clean DMV print-out.

· Microsoft Office (Excel®, Word®, PowerPoint®)

Experience with the following is preferred:

· SynXis PMS®

· SkyTouch®

· Salesforce/Amadeus SAE

· Required prerequisites of all candidates:

-Proven success in a similar role and environment.

-Empathy towards your customers and colleagues.

-Pride in your work and attention to detail.

-Polished personal presentation with warm, confident and hospitable personality.

While we wish to thank all applicants for their interest in Kamla Hotels, Inc., only those qualified candidates will be contacted for an interview.

Kamla Hotels is an innovative hotel management and hospitality company that acquires, develops and manages both franchise and independent hospitality assets for its clients in Northern and Southern California—plus continually sets higher standards for excellence. Kamla Hotels is a privately-held company based out of greater Los Angeles.

Passion. Performance. Perfection

At Kamla Hotels, everyone from our management team to our hospitality associates understands and abides by this same guiding principle: to deliver the best business services and personal attention for all our customers and guests.

This is what has made Kamla Hotels the success it is today—and will continue to be in the future.

Kamla Hotels, Inc.

For information about our company: [please apply online] Hotels, Inc. is an EEO/AA/M/F/V/D/SO | We support a Drug-Free Environment

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift

COVID-19 considerations:
To keep our Front Desk Agents safe, we have install a clear plastic barrier at the Front Desk, as well as, provide cloth face masks, hand sanitizer stations, approved disinfectants that eliminate COVID-19, gloves, and all required and necessary PPE.

Work Location: One location