Now Hiring - RELX Group plc - Associate Solution Engineer/ Sales Consultant in New York, NY

Associate Solution Engineer/ Sales Consultant

Are you able to build successful relationships with customers?

Are you a natural problem solver who enjoys applying this skill in solutions-based selling?

Join our Research Intelligence – Software Solution Sales Team

We are a team of experts specializing in helping Research Leaders & Information managers turn information into actionable knowledge. We provide research software solutions to advance research performance, grow global reputation, expand funding streams, and enable collaboration.

About the Role

The Associate Solution Engineer/ Sales Consultant within the Research Intelligence (RI) department works on the in-depth sales of Pure (Research Information Management System) and Expert Gallery Suite (Faculty Profiling System) in close collaboration with our Inside Account Manager Sales team, Research Intelligence Solution Sales Manager & Solution Engineers. The in-depth sales process includes elements like the solution features, customer business processes, workflows, integration with other systems and/or applications, the use of APIs, hosting options, compliance with national policies and regulations, implementation/customer service, and so on. As an Associate Solution Engineer, you will engage with key stakeholders to identify and analyze short and long-term customer needs, success criteria, and possible business cases. You propose the best options for our customers, conduct advanced customer needs analysis and solution development, deliver presentations, and demonstrate Pure.

To ensure success as an Associate Solution Engineer, you should have a deep understanding of customer priorities and processes, in-depth knowledge of faculty profiling systems, a passion for sales and customer satisfaction, and excellent communications skills. Ultimately, a top-notch Associate Solution Engineer drives sales by securing the best option in complex projects aligned to the customer's needs.

You will report to the Regional Software Solutions Manager, The Americas.

Responsibilities

Requirements

Work in a way that works for you

We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave and tuition assistance, and training resources, we will help you meet your immediate responsibilities and your long-term goals.

Working with us

We are an equal opportunity employer with a commitment to helping you succeed. Here, you will find an inclusive, collaborative, innovative, and fun environment where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do and how they do it.

Working for you

At Elsevier, we know that your well-being and happiness are critical to a long and successful career. These are some of the benefits we are delighted to offer:

About Us

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education, interactive learning, exceptional healthcare, and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Join Us

Are you ready to help us progress in science and health? Our technology leads to innovation, so join a forward-thinking digital business tackling world-scale challenges and align your ambitions with our passion for driving global knowledge-sharing.

Please contact us if this challenge is for you!

-

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [please apply online] or if you are based in the US you may also contact us on 1.855.[please apply online].

Please read our