Now Hiring - The Chair King, Inc. - Retail Sales Retail Sales Associate San Antonio / San Pedro in San Antonio, TX

Full description of the position

JOB DESCRIPTION AND EXPECTATIONS

Job Title: BACKYARD SPECIALIST (Sales, San Antonio locations)

Reports to: Store Manager

FLSA Status: Non-Exempt

Hourly rate + commission + incentive. All three of these are paid every two weeks! Your Backyard Career Awaits!

SUMMARY:

The Backyard Specialist actively upholds a high level of customer service through greeting, evaluation customers needs, presenting products that best fit the customers’ needs, overcoming objections and closing sales. Backyard Specialists maintain a strong client base via company approved communications. The Backyard Specialist is also responsible for continuously developing and building product knowledge to service customers and operational knowledge to better serve themselves and the company.

JOB EXPECTATIONS:

At Chair King it should be understood that effort is appreciated but rewards come only from performance that meets and exceeds established standards and goals. Retail professionals regularly work on Saturdays and Sundays, the most important retail days. Backyard Specialists work 40 hours every week. While the Store Manager sets the work schedule according to store needs, the Backyard Specialist is equally responsible along with Store Manager to manage their own time and to not exceed 40 hours per week. Backyard Specialists are expected to meet all performance standards and production requirements as set by management. No overtime is paid unless approved by the Director of Store Operations in advance in writing. Overtime is generally not allowed.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Customer Service: The Backyard Specialist is to provide outstanding customer service at all times. This includes prompt greetings, maintaining contact with customers throughout their visit to our store, answering questions, overcoming objections and closing sales. Follow up with those that purchase and those that do not is required through approved company methods.

2. Sales Tracking: The Backyard Specialist is responsible for tracking their own performance. This tracking method is goal oriented and will be used in an objective review of their performance. The Backyard Specialist shall be acutely aware of their monthly and yearly goals as well as their respective productivity, as well as the productivity of the store in regard to these goals.

3. Training: The Backyard Specialist is responsible for attending all required training sessions. The implementation of the knowledge gained at all training sessions is also expected. This implementation will mirror the selling strategy and philosophy of Chair King Backyard Store.

4. Merchandising: The Backyard Specialist in cooperation with the Store Manager is responsible for insuring that all merchandise is displayed on the sale floor in the correct groupings as directed by the merchandise floor plan. The Backyard Specialist is responsible for implementing the Store Manager’s strategic merchandising plan to effectively display each item so that it is appealing to the eye, priced and tagged correctly according the Chair King Backyard Store procedures, accessible to the customer, and accessorized appropriately to maximize the salability of the items.

5. Inventory Control: The Backyard Specialist is responsible for the accurate documentation of the distribution of merchandise to and from the store. The Backyard Specialist is responsible for supporting the Store Manager’s efforts regarding accuracy of the inventory in the store and for cooperative communication with corporate inventory control personnel to maintain balanced inventory levels. The Backyard Specialist is responsible for handling merchandise including the loading and unloading of trucks, assisting customers in loading product, assembly of sample product when necessary, and showroom setup as directed by management.

6. Revenue Management: The Backyard Specialist is responsible for accurately entering data on sales orders. The Backyard Specialist is responsible for learning and implementing the correct procedures to verify funds on any form of payment. The Backyard Specialist is also responsible for accurately charging and collecting all taxes, freight, delivery charges, assembly charges and any other required charges to the customer. Failure to do so may result in the Backyard Specialist being held financially accountable.

7. Communication: The Backyard Specialist is responsible for regular communication with the Store Manager and/or Director of Store Operations regarding the daily events within the store. The Backyard Specialist is require to honestly and accurately represent product, inventory levels, and pricing to every customer on every sales presentation.

8. Facility Maintenance: The Backyard Specialist is require to assist in the maintenance of the facility with normal light housekeeping duties such as, but not limited to, dusting and vacuuming the showroom and its contents, removal of trash, and upkeep of restrooms.

9. Professionalism: The Backyard Specialist is expected to perform their duties with the utmost professional demeanor while at Chair King Backyard Store. These expectations include, but are not limited to, knowing and understanding as well as adhering to all Chair King Backyard Store policies and procedures as outlined in the company handbook and found on the company intranet site.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Associate’s degree (A.A. or A.S.) from an accredited institution of higher learning in business administration or management; and/or 2 years of furniture or other specialty retail sales experience; or equivalent combination of education and experience.

Language Skills: Ability to read, analyze and interpret performance reports generated by corporate. Ability to effectively present information and respond to questions from supervisors, sales personnel, customers, and the general public.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, commissions, and percentages. Ability to apply concepts of basic algebra.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Computer Skills: Ability to perform and understand the basic functions of personal computers. Ability to understand and execute all necessary sales functions of the management information system.

Physical Demands: The physical demands describe here representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds, and occasionally lift and/or move 50 pounds.

Specific vision abilities required by this job include vision and color vision.

Work Environment: The work environment characteristics describe here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and non-air conditioned environments. The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $50,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• San Antonio, TX 78216: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail sales: 1 year (Preferred)

Work Location: One location