Now Hiring - Hotel Valencia Santana Row - Sales & Catering Coordinator-HVRW in San Antonio, TX

Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT!

Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!

Come be a part of an AWARD-WINNING TEAM.

Hotel Valencia Riverwalk is located in downtown San Antonio, TX and is a pillar of the community. Our hotel is unique to the city, and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, our collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

Job summary: Assist the Sales and Catering team to achieve customer satisfaction goals

Shift requirements: Monday- Friday 8:30am-5:00pm with occasional nights and weekends for special events.

Responsibilities

• Answerphones in a friendly manner
• Enter data into hotel’s operation systems
• Select site inspections
• Assist with BEOs
• Input rooming list into system
• Make reservations for VIP’s and top accounts
• Answer questions and concerns; follow through either to resolution or refer to the appropriate manager.
• Assist with group resumes and reporting weekly
• Order supplies, sales and catering promotional items, and keep inventory of all items
• Notifies various department heads of arrangements made to ensure high level of service and guest satisfaction. Manage time effectively, maximize sales time, focus on priorities, and complete assigned reports and projects in a timely manner.
• Complete tasks assigned by direct managers/supervisors

Qualifications:

• Previous sales/ hospitality/administrative experience preferred
• Food and Beverage knowledge
• Detail oriented and highly organized
• Able to meet specific deadlines
• Communicates clearly and effectively with others both verbal and written
• Works productively with a team
• Contributes to team results
• High school or equivalent education required
• Ability to follow safety guidelines
• The ability to act independently with minimal or no supervision
• Ability to work and thrive in a fast-paced environment
• TABC and Food Handler’s Certification

BENEFITS:

• Medical, Dental, Life insurance
• Paid Time Off
• Paid Community Service Days
• Click here to learn more

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.