Now Hiring - Sheraton Hotels & Resorts - Travel Sales Administrative Assistant in Tucson, AZ

Full description of the position

BASIC PURPOSE: Provides the department with administrative support including, typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties.

ESSENTIAL FUNCTIONS:

• Opens incoming mail, dates, stamp, and distributes accordingly. Sends outgoing mail both interoffice and outside of the hotel. Routes mail, faxes and other printed matter
• Types and prepares numerical/financial reports, as directed. Prepares correspondence on behalf of management staff. Enters data into the departments’ information system, as required. Duplicates, copies and distributes and mails materials for the department/office
• Uses the property’s email system and maintains their email box, as is policy. Additionally, this position may or may not have access and/or control over the email box of their supervisor(s)
• Orders and maintains office supplies and equipment. Maintains files and equipment in an orderly and professional manner
• Appropriate business use of telephone and voice mail system.
• Greets internal and external customers in a friendly and professional manner. Announces
• Visitors and/or handles requests, as appropriate
• Enters room list into Lightspeed. Make reservations for local accounts as needed.
• Generates group resumes. Calls for catering group guarantees. Pre-charges catering group masters. Merge sales and catering contracts.
• Creates and logs gift certificates.
• Creates internal BEO`s. Updates BEO`s, change logs and distribution. Batch printing BEO packs and distribution. Attends BEO meetings.
• Block rooms or other CI/TY duties. Back up for Sales Managers when on calls.
• Print sales kits. Sets up reservations for sites. Gathers amenities

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Maintenance of filing system in accordance with the Record Retention policy.
• Preparation of special reports or projects, as requested.
• Attend all required meetings
• Knowledge of and compliance with all Emergency procedures. Reports unsafe conditions, as appropriate.
• Maintain a professional and friendly relationship with other departments, team members and guests.
• Maintains work area in a neat and orderly fashion
• Other duties as assigned by management

Knowledge and Skills:

Education: High School diploma or equivalent required, 4 year college degree preferred

Experience: A minimum of 4 years of related experience

Skills and Abilities:

Requires advanced knowledge of the principles and practices within the Catering Sales and Food & Beverage professions. This includes experiential knowledge required for management of people, complex problems, efficient sales activities, food and beverage management, etc. Ability to make occasional decisions which are generally guided by established policy and procedures. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guest(s). The position requires awareness and experience in group revenue management principles to ensure effective group block management.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Tucson, AZ 85712: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Preferred)

Experience:

• Microsoft Powerpoint: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: One location