Now Hiring - Sargent Aerospace & Defense Inc. - Product Specialist (PRODU003534) in Tucson, AZ

Join the Sargent Legacy in Securing Our Future

Founded in 1919, RBC Bearings (Nasdaq: ROLL) has a long, successful history of quality craftsmanship and innovation in highly technical bearing products that require sophisticated design solutions and manufacturing capabilities for Industrial, Aerospace and Defense applications around the world. In 2015, RBC acquired Sargent Aerospace and Defense.

Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land-based vehicles.

At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.

Sargent’s continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company’s commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.

Dedication to our core values. Our must haves…

• Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
• Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities is committed to the building of strong relationships and creates an environment of trust and mutual respect.
• Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
• Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
• Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
• Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities is innovative and has a problem-solving mindset that provides and implements CI ideas.

Position Summary:
Develops sales for OEM Products for current and new customers, executing the strategic sales plan. Acts as a central point of contact between the assigned customer base and Sargent. Assures we meet customer needs and provide the highest level of value to the customer at all times, communicating and coordinating with all departments, ensuring the optimum results for Sargent and RBC Bearings.

Purpose and Scope:

Provides strategic and functional support of the business development team in order to achieve customer service, market share and profit objectives. Position is responsible for all activities related to conceptualizing and implementing growth strategies and achieving ever increasing levels of customer satisfaction, financial performance and process improvement.

Duties for this role shall include:

• Oversees the preparation of cost estimates and proposals for new business.
• Contributes to business development and sales teams, supporting goals and priorities to achieve growth targets.
• Supports resolution of identified customer issues and opportunities, identifying solutions to customer needs, working closely Quality, Production and Engineering.
• Develops and maintains strong relations with customers through consistent contact (customer visits, phone, etc.)
• Supports the development and executes sales plan with the support of the Product Manager and Director.
• Achieves a thorough understanding and knowledge of company products to provide support to customers.
• Responsible for supporting the strategic sales plan, maximizing potential sales and profits for Sargent.
• Communicates monthly status of the business and progression of strategic initiatives to senior management.
• Supports Product Manager and Product Director with contract negotiations as needed.
• Collaborates with functional departments (Engineering, Manufacturing, Production Control & Quality Control, Supply Chain) to respond to customer needs
• Acts as voice of customer within the company
• Develops and manages commercial and technical marketing data, and customer presentations

Skills and Competencies:

• Ability to manage multiple priorities and projects simultaneously and shift priorities as needed to support business needs and critical deadlines.
• Ability to communicate effectively to a diverse audience within all levels of the organization, both verbally and in writing.
• Ability to cultivate and manage strong relationships with customers, stakeholders, and team members
• Ability to effectively interface with internal and external customers domestically and globally
• Demonstrated ability to work effectively as an individual contributor or as part of a team.
• Capable of analyzing and articulating market needs, providing direction to multi-functional teams

Minimum Qualifications

• Bachelor’s/Master’s degree in related field OR
• Associate degree in related field plus 2 years of experience
• In lieu of a degree, minimum of 4 years of related experience
• Experience using MS Office products (Word, Excel, PowerPoint, Outlook).
• Proven ability to use Microsoft Excel analysis tools.
• U.S. Citizenship is required.

Preferred Education & Experience

• Product Management for the Aerospace and Defense Markets
• Master’s degree in related discipline.

EEO/AA/F/M/Vet/Disabled

Education

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)