Now Hiring - Spectrum Health Systems, Inc. - Healthcare Admissions Liaison in Westborough, MA

Full description of the position

Since 1969, Spectrum Health Systems, Inc . has been a leader in the field of alcohol and drug abuse treatment. Our mission is to provide the highest quality of services to individuals seeking treatment for substance abuse and/or mental health issues. We assist our clients in achieving sobriety, sustaining recovery, and fulfilling personal goals in order that they may lead healthier, more productive lives.At Spectrum Health Systems, we take great pride in our organization and in our work. We believe that providing the highest quality service and ensuring that our actions and behaviors are always client-focused place our organization ahead of the rest.

Location: New England Recovery Center Detox - Westborough, MA

Schedule: Tuesday-Saturday, 3:00pm-11:30pm

Pay rate: $18.50/hour

The Admissions Liaison is responsible for:

• Maintaining the highest level of customer service and hospitality by being the first point of contact for all incoming inquiries and requests for services.
• Working with the appropriate clinical, nursing, and medical staff to ensure all admissions meet clinical and ASAM Patient Placement Criteria for admission.
• Working closely with the marketing, alumni, and clinical department to ensure continuous feedback on call quality, outbound referrals, and discharging clients.

Qualification:

• Bachelor's degree preferred, HS Diploma/GED required.
• Two years experience in substance abuse or mental health field preferred
• Experience in a sales or marketing role preferred
• Working knowledge of computer programs such as Microsoft Word and Excel preferred
• Must display the use of appropriate independent judgment to determine appropriate course of action in resolving problems and in emergencies
• Must provide proof of COVID vaccination or, as an alternative, appropriate documentation that will support either a medical or religious exemption.

Benefits:

• Health, dental, vision insurance
• 401k with company contribution
• Tuition reimbursement
• Paid time off
• Discounts on wide array of services/entertainment

Spectrum Health Systems is an equal opportunity at will employer and does not discriminate against any employee or
applicant for employment because of age, race, religion, color, disability,sex, sexual orientation or national origin.