Now Hiring - Lennar Homes - Internet Sales Coordinator in Jacksonville, FL

Full description of the position

Overview




Summary of Position Requirements
The Internet Sales Coordinator is accountable for generating and maintaining a robust sales pipeline through the use of internet-generated leads. Accountable for providing an extraordinary experience for all Internet generated customer traffic.

#LI-CF1

Responsibilities




Primary Duties and Responsibilities

• Effectively capture and convert Internet Customer traffic into viable sales prospects by creating desire for Internet Customers to visit or WHC's.
  
• Create a positive experience for our Internet Customers through the use of email, on-line live chat, and division 1-800 numbers.
  
• Guide customers through Lennar's consultative sales process via email, live chat, and phone.
  
• Provide immediate or same-day email or telephone response to all Internet Customer request with a targeted goal of a 10 minute turnaround for all initial correspondence.
  
• Educate customers on current/future community and product offerings and incentives
  
• Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed.
  
• Follow-up with potential customers per the division's expectations.
  
• Partner with the on-site NHC as appropriate to provide an extraordinary experience to our customers throughout the sales process.
  
• Manage and distribute electronic marketing collateral to prospective customers who visit Lennar's website.
  
• Create and effectively manage an internet customer database which includes internet list and VIP internet lists.
  
• Have a competent understanding of the Division's product and community offerings and incentives opportunities at all times.
  
• Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process.
  
• Work in main office and around Lennar communities, including, primarily, Welcome Home Centers.
  
• Monitor and update website data, digital photography, illustrations, and virtual tours on Lennar.com and other Lennar affiliated websites.
  
• Attend all Company Sales Meetings, Phone Banks, and Training Programs.
  
• Perform all other duties as assigned.
  
  
  Qualifications
  
  
  
  
  Education and Experience Requirements
  
  
  
  • Minimum High School Diploma or equivalent required, college degree preferred
    
  • Minimum 1 year sales experience required, telephone sales preferred
    
  • with previous experience in the homebuilding industry
    
  • Must have extensive internet exposure and/or internet consumer experience
    
  • Advanced skills in Microsoft Word and Excel
    
    #CB
    
    Type
    
    
    
    Regular Full-Time