Now Hiring - Piedmont Triad Airport Authority - Marketing and Customer Relations Officer in Greensboro, NC

Full description of the position

JOB SUMMARY:Responsible for supporting the marketing and customer service department and the Airport in the areas of: internal and external communication, digital presence (website and social media), event planning, community relations, marketing and promotional plans, and advertising with outcomes that support PTI's overall goals. -PRIMARY DUTIES AND RESPONSIBILITIES: - - - - - - -Implement PTI's social media and website strategies. - - - - - - -Ensure that PTI's online presence is accurate and up to date. - - - - - - -Monitor, receive and share social media and website analytics providing recommendations as needed. - - - - - - -Prepare various monthly, weekly and quarterly air service and air fare reports. - - - - - - -Represent PTI and attend events as requested. - - - - - - -Research, write, create and edit press releases, articles, e-newsletters(s) and other materials. - - - - - - -Conduct research and analysis regarding air service development (Diio). - - - - - - -Monitor and respond to social media inquiries and "contact us" inquiries from [please apply online] - - - - - - -Contribute to the process of art selections, installation and promotion. - - - - - - -Coordinate/manage seasonal displays in terminal. - - - - - - -Coordinate/manage all aspects of on-airport events. - - - - - - -Coordinate/manage with special marketing promotions, sponsorships, etc. - - - - - - -Participate in marketing department strategic plan development and implementation. -EDUCATION AND SKILLS REQUIREMENTS: - - - - - - -Bachelor's degree (marketing, communications, economics or business-related disciplines preferred). - - - - - - -Minimum of 3-5 years of progressive experience in marketing, public relations, or a related field. - - - - - - -Possess excellent research, writing, communication, project management and leadership skills. - - - - - - -Competent with multiple forms of social media and ability to stay current. - - - - - - -Demonstrated ability to successfully handle multiple projects at one time. - - - - - - -Demonstrated ability to function under pressure and in crisis situations. - - - - - - -Demonstrate creative marketing thinking and be a problem solver. - - - - - - -Must be highly motivated, self-confident, independent and team player. - - - - - - -Ability to function in wide variety of environments and a broad range of individuals/personalities. - - - - - - -Airport or airline knowledge beneficial. -