Now Hiring - POOLCORP - Inside Sales Representative in Spokane, WA

Full description of the position

The Company

Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP - the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products - which employs over 5,000 team members in more than 395 sales centers worldwide.



Horizon operates 70 of those sales centers across the US, and is a leading distributor of landscape and irrigation products with a focus on serving the needs of professional landscape contractors. With more than 60 years of industry experience, Horizon prides itself in offering the convenience and buying power of a national company with the personalized service and attention to detail of a local store!



Why Horizon?

At Horizon, our people ARE our priority and there are so many reasons to join our team! Here's a few:



Career Opportunities: Looking for a career - not just a job? Then we may be the place for you! We have both the career opportunities and training needed as you grow. We offer continuous learning - locally in sales center training sessions, virtually in our online learning center, in the classroom at our training facility in Dallas, TX, and through tuition reimbursement. At Horizon, the sky is the limit.


Excellent Benefits : Our generous benefit package includes: group medical, prescription, dental, vision and life insurance; 401(k) - offered currently with a company match; an employee stock purchase program; seasonal sales and rewards programs; an Employee Assistance Program, exclusive vendor discounts offered to POOLCORP / Horizon employees and more.


Winning Team : Our history of success is the result of our winning team. At Horizon, you will work with some of the best and brightest, in a stable environment, with predictable work hours and the ability to earn even more through overtime, and continuous rewards when targets are met...which is often the case. Join us and you'll join a "winning team."



So, whether you are new to the business or are a seasoned professional, Horizon has a place for you.





Location: Horizon Spokane, WA - H560; 4004 E Francis Ave, Spokane, WA 99217



Job Summary:

The Inside Sales Representative is the in-market "Business to Business (B2B)" support position who ensures our customers experience a smooth sales process from start to finish. This position has a book of business and orchestrates large-scale landscape work, from commercial construction jobs to municipal maintenance bids. The successful candidate is customer and solutions focused, demonstrates exceptional service and teamwork, and always radiates a positive attitude.



Responsibilities:

Expediently creates and delivers complete and accurate quotes to customers and to team members utilizing Project Sales Team support.


Has a regular follow-up game plan that includes tracking job wins and those lost to competitors, and communicating findings to the team to provide a clear understanding of our position in the project bid space.


Establishes relationships and communicates with multiple contacts within the market's project accounts, including large landscape construction companies, specifiers and municipalities.


Assists in gathering paperwork for liens, packaging product submittal sheets for contractors and orchestrating phased deliveries.


Maintains all project documentation, including quotes, liens, plans, bids, takeoffs, submittal sheets and schedules.


Treats customers as business partners, by recommending product solutions, upsell options, and complimentary items designed to make their jobs easier and more profitable.


Collaborates with team members and utilizes all company resources to sell Horizon's value and give customers the best service and experience possible.


Communicates daily with Project Sales Team, Business Development Representatives and Sales Center Managers regarding status of customer projects for which responsibility is shared.


Educates customers on our entire product line, as well as all available promotions, marketing opportunities, services and resources that bring value and can help support sales.


Resolves customer complaints professionally and in a timely manner.


Completes data input, paperwork and internal reports in a timely fashion.


Assists with Sales Center customer service and Accounts Receivable efforts when necessary.


Other duties as assigned.



Requirements:

Strong customer-service attitude.


Self-motivated and detail-oriented personality.


Thrives in a fast-paced environment focused on serving business owners with urgent needs.


Understands information and communicates clearly through spoken and written words, asks questions as appropriate, and thinks critically to identify solutions to problems.


Ability to write routine reports and correspondence, and to speak effectively before groups of customers or employees.


Ability to perform business math (percentages, ratios, discounts, interest, etc.); define problems; collect data; establish facts; and draw valid conclusions.


Strong computer and record-keeping skills, and aptitude to learn ever-evolving systems, programs, handheld technology and processes.


A cooperative, dependable team player.


Occasionally lifts items up to 20 pounds and sometimes up to 75 pounds.


High school diploma or GED.


Must be 18 years of age or older to apply.



Preferred:

Bilingual (English/Spanish) a plus.


Some previous customer service experience is nice to have.


Irrigation experience is a huge plus and knowledge in other landscape products is helpful.



Horizon/POOLCORP is a drug-free company and EOE, M/F/V/D.



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