Now Hiring - Consolidated Communications - Professional Services Regional Market Manager, Consumer & Small Business Sales (may be located inRoseville CA; Sacramento CA). in Roseville, CA

Full description of the position

Major Duties




Classification: Exempt, Non-Bargaining

This position may be located in Roseville CA; Sacramento CA.

Fidium is rapidly deploying world-class fiber internet service across its 23-state footprint. On our team, you will be a part of this exciting time in the history of our company as well as the regions that we serve. The Regional Market Manager will serve as the key sales and relationship leader for all residential and small business sales activities across their respective regions, including single and multi-family property types. You'll be responsible for a team of direct sales (D2D) representatives as well as multi-family and small business specialists, ensuring that they are meeting and exceeding key sales metrics. You'll work collaboratively with the expansion team to identify new market opportunities for growth and develop key strategies for launching these new markets across your region. Once launched, you'll be responsible for key market metrics including penetration, churn, and key customer satisfaction scores. You'll also serve as the regional expert in cross-functional conversations across marketing, construction, public relations and governmental affairs.

You're a great fit for this role if:
You're passionate about customers, have an entrepreneurial bent, and relish the opportunity to be an on-the ground leader.
You're an analytical thinker with a penchant for problem solving, using data to underpin your decisions.
You're a gifted, empathetic communicator, able to converse with customers as well as key influencers and officials around the region.




Responsibilities




Oversee a direct and multi-family residential sales team ensuring strong sales and stellar customer experience
Develop regional sales strategy, leveraging a wide range of tactics including door-to-door, events, pop-ups, etc to increase sales penetration throughout the region
Communicate the benefits of the Fidium fiber offering with key regional influencers, officials, and prospective customers
Work cross-functionally with expansion team to identify relevant expansion opportunities with the region
Serve as the regional expert in conversations involving marketing, construction, and governmental affairs
Intra-regional travel, ~25% as required




Qualifications




Bachelor's degree or equivalent practical experience; advanced degree (MBA, MPA) preferred
10 years of sales or relationship management experience, preferably in the telecommunications or technology fields
3 years of demonstrated team management experience




Benefits Offered




We are proud to offer a comprehensive and competitive benefits package:
401(k) matching
Medical, Rx, Dental and Vision insurance
Disability insurance
Flexible spending account
Health savings account
Life insurance
Tuition reimbursement
Paid vacation and personal days
Paid holidays
Employee Assistance Program
Annual bonus program to eligible employee's based upon organization performance




Equal Opportunity Employer




All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.