Now Hiring - Denver Art Museum - Museum Shop Sales Associate, Flex-Time in Denver, CO

Full description of the position

Job Details
Job Location Denver Art Museum - Denver, CO




POSITION PURPOSE:

This position reports to the Museum Shop Manager.

Promotes and represents the Denver Art Museum, the Museum Shop by providing high quality customer service to all visitors, while emulating the Denver Art Museums core values.

PRIMARY RESPONSIBILITIES:

Provide high quality customer service including greeting and directing the customer

Completes all POS transactions in a professional and friendly manner

Reconciles POS register at the end of the shift (counting monies and entering data)

Maintains all Shop departments and areas in a neat and organized manner, and adheres to all cleaning protocols set in place for the museum

Re-stocks products as needed, and communicates product needs to the management team or to the shop lead.

Price and stock newly arrived merchandise

Acts as a resource for questions relating to the general museum, exhibitions, the museum complex, and surrounding area and attractions

Keeps up-to-date on product knowledge, including current and new items to be able to answer customer questions

Stays informed of shop procedures and guidelines for sales, discounts, and actively promotes membership sales and membership renewals

Attends museum staff meetings (Huddle and All-staff) as well as attend on-going employee enrichments/training programs and customer service trainings

Consistent usage of the Racial Equity Lens in day-to-day operations

Yearly goal setting to support Racial Equity Roadmap initiatives





QUALIFICATIONS:

Basic knowledge of customer service

Ability to use positive language

Professional, courteous and respectful

People oriented with a focus on inclusivity

Works well in a team environment

Detail oriented with good organizational skills

Ability to multitask

Adaptable to a variety of situations

Patience with the ability to listen and understand

Creative and curious mindset

EDUCATION:

High school diploma or equivalency required

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:

Required to work evening hours and weekends or holidays where necessary; must be flexible to change hours for exhibitions and events as needed

Environment: temperature controlled

Activities: Standing and/or walking for long periods of time, climbing stairs, reaching, bending, lifting, climbing ladders, and help setting up displays and fixtures

Pay: The hiring hourly range for the position is $16.59-$20.64 based on experience. If language differential position: A .50 language differential is available for hours worked for candidates who have Spanish speaking proficiency.

Benefits: A comprehensive medical/dental/vision plan, that can be extended to domestic partner, spouse, and children. DAM 100% paid Life Insurance, and Short/Long Term Disability. Generous sick and vacation paid time off and one personal day. Ten paid holidays. 403(b) Retirement Plan with immediate eligibility to contribute and those who meet the requirements will qualify for the 3% non-elective contribution and 2% match program. A free RTD Eco Pass. A free DAM Family Membership. Free Telehealth and Employee Assistance Program. Access to Headspace. Two weeks Paid Parental Leave.

NOTE: The DAM prioritizes adaptability and a human-centered work environment. We are happy to consider accommodations to the position. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We know there is no such thing as a perfect" candidate - Nor do we look for the right "fit" with us, we look for the add! We believe in cultivating an environment where there is diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We know that searching for a job can be stressful so we would like to give you an overview of the process to manage expectations. This role may require a phone screen, interviews with hiring manager and or panel that will be held in-person at the DAM or video.

DENVER ART MUSEUM:

As an institution, we believe the Denver Art Museum is both a platform for and an amplifier of the voices of people of all races. We acknowledge that Black lives matter and communities of color Latinx, Indigenous, Black, and others have been underrepresented in art museums over decades, both internally and externally. We are committed to elevating all voices, artworks and perspectives and strive to support racial equity inside and out.

We prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, veteran status, political service or affiliation, genetic information, or disability, as well as any other status protected by federal, state or local law.

We strive to provide a professional and positive work environment for our employees. The Museum expressly prohibits any form of employee harassment on the basis of age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, veteran status, political service or affiliation, genetic information, disability or any other applicable status protected by federal, state or local law. Actions based on these or any legally protected characteristic will not be tolerated.

We encourage the freedom of gender expression and/or gender presentation. As an institution, we do not create barriers that may prevent any employee from expressing behaviors, mannerisms, interests, and appearances that represent their authentic personality or culture. Qualified candidates are expected to exemplify the DAMs internal values, which include being dynamic, respectful, inclusive, creative, and curious. The ability to maintain effective and positive working relationships with visitors, employees, volunteers, representatives of public and private entities, policy making bodies, and contractors is critical to the success of this position.

The Museum believes vaccination is an important measure to protect the health and safety of everyone from significant illness due to COVID-19 infection. As a condition of employment, employees must present proof that they are fully vaccinated against COVID-19 on their first day of employment or receive an exemption or other reasonable accommodation due to circumstances protected under federal or state law that prevent the employee from being vaccinated. Employees are also mandated to receive a booster within 6 months of being fully vaccinated.