Now Hiring - VIPdesk Connect - Customer Service and Inbound Sales Representative - Part Time (Remote)

What does success look like to you? As an Inbound Sales and Customer Service Representative, success is more than reaching sales goals and earning commissions. Success is contributing to a team and company committed to elevating the customer experience.

VIPdesk Connect is hiring sharp and enthusiastic go-getters to join our remote team. The part-time flex positionequal parts Sales and Customer Serviceoffers challenging and interesting work. We provide the training and tools; you provide the ambition. Bring your willingness to learn, ability to accept and integrate feedback, action to achieve results, and we will develop and nurture your sales talents. Lets create success together.

Bonus and Commissions
Outstanding work deserves rewards. Top performers earn over $18/hr.
95% of team earns weekly commissions.
Part-time Flexible scheduling
Perfect those seeking maximum flexibility in part-time employment.
Work/life balance letting you choose how to spend your time on personal and professional responsibilities.
It is all about providing more freedom and flexibility to work when you want.
Awesome Team
Being helpful is more than a core value, its what we do every dayfor our customers, for each other.
Paid Training
Share your experiences and background in our interactive, instructor-led virtual classrooms.
Recognition and Appreciation
Team-driven culture of peer recognition.
Contributions, assistance, and collaboration matter, so recognition matters.

Who You Are

You are driven to exceed goals and eager to contribute to the teams success. Your motivation is your greatest strength and the source of your success. More than your need to achieve, you view rejection as motivation. Pressure energizes you. You take initiative to solve your own problems first before seeking help from others. You dont give up.

You embrace technology and have an aptitude for learning new systems. Your passion for the customer experience is matched with your commitment to learning and improvingevery day. You have excellent communication skills with the ability to drive a conversation.

What You Do

As a Part-time Inbound Sales and Customer Service Representative, affectionally called Sales Brand Ambassadors, you handle inbound calls for our client HomeAdvisor, the nations largest online home improvement marketplace. Homeowners contact HomeAdvisor to find service professionals for their maintenance, repair, and improvement projects.

You are responsible for assisting customers by assessing their needs, scheduling appointments, and referring to pre-screened home-improvement contractors. You use upselling and cross-selling techniques to convert inquiries into referrals. When you meet and exceed your sales goals, we reward you with bonuses and incentives.

Why People Love to Work Here

VIPdesk Connect is a leading work from home contact center provider servicing the worlds most prominent brands. Were a dynamic, virtual environment focused on diversity, innovation, business results, and above all, delivering an amazing customer experience. When you work here, you partner with smart and interesting people to make things happen. We believe in our virtual team model and invest in tools to foster connections and build a community. But dont take our word, read what our team members say.

I like having a challenging job where I am valued.
I love the unity with the team and the opportunities for growth.
I tell friends and strangers alike all the good, positive, and helpful things there are about working here.
Even though it is a remote position, you still feel connected to the company and coworkers.
Requirements

High school diploma or equivalent
Two years customer service experience
Desire to meet and exceed sales performance goals
Able to commit to working 18+ hours per week on a consistent basis
Working knowledge of Microsoft Office Suite
Able to type at least 35 WPM with proper spelling and grammar
Detail oriented with a focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence
Excellent verbal and written communication skills
Able to successfully pass a criminal and employment reference security check
Currently reside in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Maryland, Nevada, New Mexico, New Jersey, North Carolina, Ohio, Tennessee, Texas, Utah, Virginia, or Wisconsin
Preferred Qualifications

Some college
Six months of inbound sales experience with upselling
Previous call center experience
Flex Hour Availability
Flex hours are offered on the following days between the following hours:
MondayFriday 2:00 PM11:00 PM ET
Saturday 8:00 AM10:00 PM ET
Sunday 8:30 AM6:30 PM ET

Training
Our next training class begins on or about April 19th with daily classroom sessions from 12pm-6pm ET. Learn more about our virtual training in our FAQs https://vipdeskconnect.com/faqs.

Please refer to the Remote Office Requirements listed in our FAQs: https://vipdeskconnect.com/faqs/. Regrettably, we are unable to accept Mac computers for this position.

VIPdesk Connect is proud to be an equal opportunity employer, M/F/D/V.