Now Hiring - Onsite Florida Blue Center Sales Team Lead in Pensacola, FL
Onsite Florida Blue Center Sales Team Lead in Pensacola, FL
Get to know us!
Florida Blue, a GuideWell Company, has been providing insurance to residents of Florida for 75 years. Driven by its mission of helping people and communities achieve better health, the company serves more than five million healthcare members across the state.
We are looking for exceptional people who will bring our mission to life and succeed by putting the member first. Friendly and outgoing sales-centered individuals that are passionate about helping others achieve their healthcare goals!
Let’s talk benefits!
When it comes to our benefits, we offer a total compensation package including competitive base pay, health insurance, 401(k), as well as work-life balance programs, flexible work arrangements, and opportunities for growth and development. We design our offerings to take care of you—to help you be your best at work and in life.
What you will do:
- This role will be OnSite at our Pensacola Florida Blue Center: 1680 Airport Blvd. Pensacola, FL 32504
- Hours of Operation: Monday – Friday 9:00 a.m. – 7:00 p.m. Saturday 9:00 a.m. – 4 p.m.
Important to know:
Agents employed with Florida Blue are permitted to schedule appointments with Florida Blue, USAble, FCL and Health Options. No other health and life appointments are to be scheduled with any other company while employed with Florida Blue.
The essential functions listed represent the major duties of this role, additional duties may be assigned:
- Provide full consultative sales and service experience for customers seeking information and education on available products to support health, wellness, and income protection.
- Respond to public sales requests and general inquiries.
- Assist in managing member and non-member escalations.
- Demonstrate continuous improvement skills through identifying areas for improvement, developing fact based actions, and effectively implementing change.
- Drive execution of external community engagement and business development initiatives within the local communities the Centers serve.
- Enable effective execution of various outbound campaigns to drive new sales acquisition, member onboarding and retention, and other campaigns as deemed critical by various business partners.
- Host Customer Video Appointments
- Implement and maintain member retention plans, in concert with corporate and/or Sales sponsored retention programs to drive member persistency and satisfaction.
- Assist the Center Leader in the hiring, interviewing and selection of sales team members.
- Help to ensure that the sales team receives all training and communication required to effectively perform their specific functions according to corporate standards and guidelines.
- Assist the Center Leader in managing the sales operations of the Center to meet or exceed performance goals related to sales and customer satisfaction and loyalty.
- Help train sales staff to be effective and efficient in planning, executing, and following-up on external community engagement strategies that drive community penetration and relevance.
- Assist with the training and development of the sales staff and with functions that pertain to the retail center to ensure sales goals and objectives are met.
- Assist in scheduling sales staff as appropriate to meet the needs of the customers.
- Help to develop sales team to ensure that proficiency and excellence in current role is met.
- Develop and execute a personal business development plan inclusive of internal and external community engagement tactics to support individual and team goal attainment throughout the year.
- Perform local grassroots marketing, networking, event activation, and relationship building outside of the center to drive growth and advance the company mission.
- Build and foster relationships with key constituents, organizations, networking groups, etc. to build community awareness of the center services.
- Travel to employer groups to provide onsite enrollment assistance to individuals requiring individual coverage.
- Meet/exceed monthly targets for community engagement work and effectively record, track, and measure the impact to build or adjust future plans.
- Support Field Marketing, Local Market Presence, and Foundation initiatives to drive greater brand awareness and market share for the enterprise.
- Assist Center Leader with marketing efforts to promote the company brand, build customer relationships and loyalty to drive achieving business objectives in region.
- Participate in corporate sponsored events (internal and external) to generate traffic, support membership, and create positive brand awareness.
- Drive continuous improvement in the value generated from external community engagement and business development.
- Manage key relationships in the market with local presence teams, provider network partners, community partners, and key influencers in the market.
What you will need:
Experience:
- 3+ years of work experience in a retail sales environment
- Demonstrated ability to lead, influence and develop a high-performance sales team
- Must be willing to work flexible hours to include evenings, weekends, and holidays
- Knowledge of change management methodologies and principles
- Excellent verbal and written communication skill
- Proficient with MS Word, Excel, PowerPoint, Internet, and web-based tools
Licenses and/or Certifications:
- State of Florida 2-40 license or the license must be retained within 60 days
- Valid Driver’s License
Education:
- High School Diploma or GED
Preferred Qualifications:
- Bachelor’s degree
- Experience with health insurance products to include individual and group plans
- Previous experience leading teams Experience in insurance industry, physician’s office, hospital, or other position in health care industry.
- Experience in store/retail management. Experience directly leading inside and/or outside sales teams.
- Bilingual – Spanish.
When you become part of the GuideWell family, you help bring our mission to life by helping people and communities achieve better health.
General Physical Demands:
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
What We Offer:
As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
- Medical, dental, vision, life, and global travel health insurance.
- Income protection benefits: life insurance, Short- and long-term disability programs.
- Leave programs to support personal circumstances.
- Retirement Savings Plan includes employer contribution and employer match.
- Paid time off, volunteer time off, and 11 holidays
- Additional voluntary benefits available
- A comprehensive wellness programs
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.
To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.
Hourly Pay Range: $20-33
Typical Hourly Pay Range: $20-25
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.
We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.
Florida Blue
10000+ Employees
1944
Insurance Carriers
Insurance
www.floridablue.com
$10+ billion (USD)
6 Yes (amount not posted)
Florida Blue
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Florida Blue
6 Yes (amount not posted)