Now Hiring - Sales and Event Manager in Warwick, RI

The Crowne Plaza Hotel is seeking a candidate for the position of Events Manager. Candidates must have strong events detailing experience and have worked in either a hotel, conference center or large private event space previously. Manage, coordinate, and execute group assignments turned over by the Sales Department. Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions. Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs while maintaining a good client relationship.

Daily duties include, but are not limited to:

ESSENTIAL FUNCTIONS

· Maintain strong client relations and ensure that convention specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.

· Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.

· Review sales contracts as well as other important information, i.e., room block, cut‑off date, special concessions and attrition clauses. Client must be notified at cut-off date or prior to any estimated attrition charges that will apply.

· Update Hotel System with Client information, i.e. Name, Address & Contact Information, Sales Manager's information, Room Count (if necessary), Remarks & Comments, Payment Information and all other required information needed.

· Responsible for obtaining all rooming lists, monitor rooming list cut off dates, get all menu details, meeting room setups, refreshment break needs, postings, and any other additional needs of the client to ensure a successful event at the property

· Produce and distribute resumes two weeks prior to the first day of main group arrival and communicate any changes and updated information to hotel departments.

· Participate in site visits and plan meetings for upcoming groups.

· Act as a liaison between the sales and operations department of the hotel to ensure a successful event for the clients and all of the client's needs are met and communicated accurately and efficiently to all departments of the hotel.

· Participate in Pre/Post‑Convention meetings and review final invoice with client upon request.

· Greet all clients as they arrive at the hotel to ensure that they have all required items per the BEOs. For larger events, weekend & evening hours maybe required.

· Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.

· Distribute BEOs and Floor plans for group and affiliates 10‑14 days prior to events.

· Generate thank you notes for group clients in conjunction with the Sales Manager.

· Additional Responsibilities may be assigned by the Director of Catering

SPECIFIC JOB KNOWLEDGE AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

• Requires good communication skills, both verbal and written.
• Strong Event Detailing experience from within a hotel events or private events space.
• Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.
• Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.
• Knowledge of hotel and competitive market.
• Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word and Excel, opera, Salesforce/Delphi FDC
• Excellent inter-personal and sales-related skills.

AVAILABILITY

This company operates seven days a week, 24 hours a day. Generally, the position works Monday through Friday with hours varied based on business demand. At times it may be necessary to move you from your accustomed workday, to include Saturdays and Sundays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.

Benefits:

· 401 (K)

· Dental insurance

· Health insurance

· Employee Discount

· Paid Time off

Schedule:

· Monday-Friday

· Weekend, Holiday, and Night availability

Supplement Pay:

· Bonus Pay

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Warwick, RI 02886: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel management: 2 years (Required)
• Events management: 2 years (Preferred)

Work Location: In person