Now Hiring - Account Executive - Accredo - Hybrid in Saint Louis, MO

Account Executive Accredo
POSITION SUMMARY
The Specialty Account Executive manages the relationship with existing direct clients. This position is the owner of the annual renewal plan, development of long term account strategy and lead in meeting client immediate needs. The Account Executive is responsible for identifying up sell and expansion opportunities, and incorporating into annual strategic plan as well as client retention, achieving corporate strategic goals relative to client base and overall customer satisfaction.

ESSENTIAL FUNCTIONS

• Manage and strengthen client relationships and ensure satisfaction levels are met.
• Responsible for client renewals, up sells and expansions and for meeting client retention targets.
• Work with consultants as required.
• Accountable for development of client-specific strategic plan, and ongoing monitoring of plan with adjustments made as necessary.
• Delivery of annual review of plan performance with client.
• Serve as account strategist for assigned accounts both internally and externally.
• Determine opportunities for up sells, expansions and maximizing opportunities for revenue growth.
• Interface directly with assigned clients and groups on a quarterly basis or more frequently as needed.
• Serves as the face of Accredo with ongoing communication to the client as necessary to maintain and grow relationship thereby, ensuring client retention.
• Serve as account strategist for assigned accounts both internally and externally.
• Determine opportunities for expansions and maximizing opportunities for revenue growth.
• Direct activities of internal Account Management team and extended team members as related to client strategic objectives and escalated service issues.
• Special projects and tasks forces as assigned.

QUALIFICATIONS

• 8-12 years of relevant experience with Bachelors degree or Masters degree with 6-10 years relevant experience.
• Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials.
• Strong Project management skills.
• Superior verbal and written communication and presentation skills.
• Ability to negotiate, organize, analyze and interpret information
• Strong analytical and problem solving skills
• Strong focus on book of business client satisfaction and client retention results
• Demonstrated ability managing projects, utilizing proven project management processes
• Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.
• Ability to work cross-functionally to resolve complex client issues
• Ability to travel overnight up to 20%.

Personal traits

• Quick study, high energy, self-starter, approachable, and collaborative
• Influential and impactful presentation and communication skills
• Strong business acumen
• Flexibility, keen to improve organizational effectiveness

This is a hybrid role and will require the ability to work in-person

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [please apply online] for support. Do not email [please apply online] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.